packagery

custom address stamps & return address labels

Seattle, Washington | 12485 Sales

packagery

custom address stamps & return address labels

Seattle, Washington 12485 Sales On Etsy since 2009

5 out of 5 stars
(3968)

Shop owner

Contact

Response time: within 24 hours

packagery is taking a short break

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Note from shop owner ***PLEASE NOTE: packagery will be closed from Sunday 10/14 through Sunday 10/21 while I move. All orders with proofs that have been approved by Monday 10/15, will ship by Thursday 10/18. The shop will reopen for orders on Monday 10/22.***

Thank you for understanding.

Note from shop owner

Last updated on Oct 15, 2018

***PLEASE NOTE: packagery will be closed from Sunday 10/14 through Sunday 10/21 while I move. All orders with proofs that have been approved by Monday 10/15, will ship by Thursday 10/18. The shop will reopen for orders on Monday 10/22.***

Thank you for understanding.

packagery

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packagery

Response time: within 24 hours

About

about packagery

packagery was created in 2010 near St. Louis, MO, and is now happily nestled between the mountains in the great rainy city of Seattle, WA. It was borne out of a love for paper, and driven by the desire to create something entirely my own. Something that others enjoy too!

All of my labels are designed, and then printed by me in my little home studio :)

This shop is built upon the foundation of great customers, and I'm so grateful for everyone who has supported packagery throughout its growth over time. And hopefully far into the future!

-Caitlin

Shop members

  • Caitlin

    Owner

    I've always had a thing for paper and design. I do everything for packagery--from the start of an idea for a product, to the design, production, packaging & shipping.

Shop policies

Last updated on July 16, 2018
Welcome to packagery, your source for everything wonderfully packaged. If you have any questions that aren't answered below or in my FAQs, feel free to send me a message.

https://www.etsy.com/conversations/new?with_id=8383580

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you aren't happy with your non-customized items, you may return them (if they haven't been used, or have NOT been customized) within 14 days of receipt in order to receive a refund of the purchase price. Buyer is responsible for return shipping charges, and the original shipping cost will not be refunded. A refund will be issued via PayPal or Etsy once items are confirmed to be in their original condition.

Customized items are not eligible for returns or refunds, including custom address labels and custom rubber stamps.
Payment
Payment is accepted via PayPal and Etsy Direct Checkout/Etsy Payments. Etsy gift cards are also accepted! If you change your mind and want to cancel your order, please let me know as soon as you can. Orders cannot be canceled once shipped.

For direct checkout orders, Etsy processes all payment transactions. I have no access to any billing information as it is securely processed with Etsy. For billing questions/issues/changes, please check the Etsy Help guide: https://www.etsy.com/help/article/1939

Any billing issues you may encounter through direct checkout/Etsy Payments will need to be resolved directly with Etsy. Please see below regarding shipping address changes.
Shipping
All orders will be shipped to the address provided during checkout unless specified otherwise. If you need to change your shipping address after you submit your order, please send me a message as soon as possible: https://www.etsy.com/conversations/new?with_id=8383580

The shipping address cannot be changed once the order has been shipped. Buyers are responsible for providing the correct shipping address at time of checkout. Shipping times cannot and will not be guaranteed as the USPS cannot guarantee their timeframes.

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ESTIMATED SHIPPING TIMES (does not include processing/turnaround time)
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US // Standard Shipping (USPS 1st Class Mail)
➤ 3-6 business days
US // Priority Shipping upgrade (USPS Priority Mail)
➤ 2-3 business days
International // Standard Shipping (USPS 1st Class Package Mail)
➤ 2-4 weeks, varies depending on location and customs processing

**Please note that upgrading to Priority shipping only affects the shipping time--it does not change the standard processing/turnaround time needed to create your custom order. Shipping times are NOT guaranteed, and should only be used as a guideline. You can view the processing/turnaround time in each listing in the Item Details, or under the Shipping tab for each item.

Shipping overages totaling US$1.00 or more will be refunded to your PayPal/Etsy account. If you'd like an accurate shipping quote, just send me a message: https://www.etsy.com/conversations/new?with_id=8383580

Please note that once a package has left the US it may no longer be trackable depending on the destination country, so tracking cannot guaranteed for international shipments.

International buyers are responsible for any and all customs charges, import fees and/or taxes that their package may require upon delivery.


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FREQUENTLY ASKED QUESTIONS
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➤ When I will receive my order?
Most label orders are shipped within 2-4 business days of receiving cleared payment. I ship through USPS. Priority shipping is available by request. Rush orders and Express shipping cannot be accommodated at this time.

Stamp orders are shipped within 5-10 business days of your proof approval. Upgrading to Priority shipping does NOT affect the processing/turnaround time.

✻✻✻ PLEASE NOTE: In 2015, USPS extended their average shipping time, which could potentially add a few days to shipping times. An article explaining this can be found here: http://www.savethepostoffice.com/how-new-service-standards-may-slow-down-much-more-mail-postal-service-saying

➤ I never received my order. Where did it go?
If you receive a damaged package or if you don't receive your package at all, please let me know as soon as possible so that a replacement package may be sent. You may send me a message directly here: https://www.etsy.com/conversations/new?with_id=8383580

➤ I'd like to see more than one style or design for my stamp. Can you send multiple proofs?
Up to 3 proofs/revisions per stamp are included complimentary with each order. Additional revisions or requests for proofs may require an additional non-refundable design service fee.
Additional policies and FAQs
International buyers (buyers outside the US) are responsible for any and all customs charges, import fees and/or taxes that their package may require upon delivery to their country.

If you're unsure of what your country will charge at customs for your purchase, you will need to contact your local postal office or postal authority for the information.

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FOR CUSTOM RETURN ADDRESS LABELS & CUSTOM STAMPS: A digital proof is typically sent within 1-2 business days of receiving the order. The order will be shipped once the proof is approved.

If the stamp proof is not approved, the order will have to be canceled and refunded. Once this has happened and you would still like to purchase a stamp, you will have to place a new stamp order and approve the new proof.

Request for additional proofs or revisions: Up to 3 proofs/revisions per stamp are included complimentary with each order. Additional revisions or requests for proofs may require an additional non-refundable design service fee.

More information

Last updated on Aug 8, 2018
Frequently asked questions
Will I receive a proof for my labels or stamp? When will I receive my proof?

A digital proof is typically sent via Etsy message within 1-2 *business days* of receiving the order. The order will be shipped once the proof is approved. Please see below for production/turnaround times.

My office hours are currently 10am-6pm PST, Monday-Friday. Please understand that proofs and messages are typically not sent on weekends and holidays as these are not business days.

When will my order ship?

Most label orders are shipped within 2-4 business days of receiving cleared payment. Stamp orders require additional processing time, between 5-10 business days after the proof is approved. I ship through USPS. Rush orders cannot be accommodated at this time.

How long will shipping take?

For orders within the US::
Standard Shipping: 3-6 business days
Priority Shipping upgrade: 2-3 business days

For International orders outside of the US::
Standard Shipping: 2-4 weeks, varies depending on location and customs processing

All orders are shipped via USPS, and most orders will receive a tracking number. Local pickup is not available at this time.

I need my order ASAP. How fast can you ship?

Current turnaround and processing times are available in most listings, under the "Shipping" tab. Please note that upgrading to Priority shipping only effects the shipping times--it does not change the processing time for the order.

CURRENT PROCESSING/TURNAROUND TIMES:
Custom labels: 2-5 business days
Custom stamps: 5-10 business days

Unfortunately rush orders cannot be accommodated at this time.

Local pickup is not available at this time.

Do you offer Overnight or Express shipping?

Unfortunately overnight/express shipping is not an option at this time. The fastest shipping upgrade currently offered is Priority shipping, which takes an estimated 2-3 business days to arrive (after processing/turnaround time). Delivery times cannot be guaranteed, as the USPS themselves will not guarantee delivery/shipping times for First Class and Priority mail.

Local pickup is not available at this time.

Can you make labels or stamps using non-English language letters or special characters?

Most of the fonts used in my designs do support other languages and special characters, or I can usually find a similar font that will support your language.

Feel free to send me a message if you want to double check to see if your characters/language is supported in the style you want.

I'd like to buy more than 1 custom stamp. Do you offer a discount?

Of course! Use coupon code 2STAMP at checkout to receive 10% off your order of 2 or more custom stamps. The stamps -do not- have to be the same design/style in order to qualify for the discount :)

If ordering 5 or more stamps, please send me a message for a further discount: https://www.etsy.com/conversations/new?with_id=8383580

Can you print multiple addresses from a guest list for address labels?

Unfortunately I don't offer printing services for multiple addresses (from a guest list or Excel spreadsheet) at this time.

Are self-inking stamps refillable? What happens when the ink runs out?

The self-inking stamps have the ability to be re-inked, or the entire ink pad can be easily replaced if necessary.

Self-inking stamps typically last for about 1,000 impressions before needing to be re-inked. Re-inking takes just 2-3 drops of ink to refresh the ink pad.

Refill ink for self-inking stamps is available here: https://www.etsy.com/packagery/listing/485423328/refill-ink-for-self-inking-stamps-black

International Buyers: Customs Fees, Taxes and/or VAT information

International buyers (buyers outside the US) are responsible for any and all customs charges, import fees and/or taxes that their package may require upon delivery to their country.

If you're unsure of what your country will charge at customs for your purchase, you will need to contact your local postal office or postal authority for the information.