pacomarinceramica

Handmade ceramic miniatures for really special gifts

Valencia, Spain · 7 Sales

pacomarinceramica

Handmade ceramic miniatures for really special gifts

Valencia, Spain 7 Sales On Etsy since 2017

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Paco Marin

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Paco Marin

Shop policies

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Last updated on Apr 10, 2017
Frequently asked questions

Custom and personalized orders

I can custom and personalized the products of my shop. The time of creating the piece may vary. I'll always agree it with the customer previously. When I do a custom order I charge 40% of the amount in advance.

Sizing details

You can see in the "FEATURES" section of each product the size. I can custom the size of any pieces. Please contact me, I'm happy to answer your questions.

Care instructions

I recommend to clean the pieces with a soft small brush.

Gift wrapping and packaging

All the items have a nice packaging or envelope with a kraft boxes and papers and the labels of the brand. Depending on the type of piece packaging will vary. In any case the package is always highly ensured so it arrives the correct conditions.

Wholesale availability

I offer wholesale prices for shops, restaurants or personal orders. Please write me and I will send you a budget :)

Shipping

The shipments will be done between 1 and 12 working days after purchase always by registered mail with tracking number that I send you via email. The ceramics have a fixed manufacturing time that can not be accelerated, such as drying or the kiln times that each piece need (24h approx. two times).

Your purchase will be shipped properly packaged so it arrives in perfect condition.

Delivery times is between 3 days to one month from the date of shipment. Although this tends to vary depending the country of delivery.

Once the purchase has been sent and justified by the tracking number can not be canceled.

Please be sure you have read carefully the text of the listing before making your purchase to prevent future confusion.

When the package has not been picked up by the buyer in his/her destination

In case of return the package by post office to me, because the customer has not picked up in the office, I will try to contact the customer via e-mail Etsy. If in one week I have no response, the article will be on-line again in my shop. If the package does not arrive in perfect condition the money will not be returned

Refunds

If we have to do a refund, will be refunded the product price. Shipping costs no longer the customer always has a tracking number that ensures that the packet has been sent. Therefore shipping costs are not refundable.

Replace

When a piece must be replaced the cost of the piece is assumed by the shop but the shipping charges will be borne by the buyer.

Combined shipping cost

Although Etsy makes an adjustment for combined shippings, if you want to buy more than one product you can contact me to adjust the price of the exact products you want to buy. Remember that the price of shipping depends on weight, package size and the country to which the pieces are sent. I'll be happy to adjust this for you :)