PaganoDesignWorks is taking a short break
Anonymous on Jun 23, 20105 out of 5 stars
Really beautiful earrings, talented designer and fast delivery A++++ Thank you
Anonymous on Oct 1, 20095 out of 5 stars
Hi Jenni thank you for sending the dress so quickly! Regards,
Anonymous on Aug 23, 20095 out of 5 stars
I received my Retro Trivet so quickly! Thanks! It has already found a home on my kitchen counter...
Anonymous on May 28, 20095 out of 5 stars
Beautiful, classy, well-made necklace. I am THRILLED with it! Great packing, fast shipping. Thank you so very much!
Anonymous on Nov 16, 20085 out of 5 stars
Unbelievably beautiful! Worth every penny! Amazing workmanship!
Anonymous on Mar 3, 20085 out of 5 stars
My mother loves her necklace, which I gave as a gift in its original, classy packaging. Thank you!
Anonymous on Feb 12, 20085 out of 5 stars
What beautiful, simple earrings! I know this will make a great birthday gift. Thanks so much for being a great seller!
Anonymous on Nov 29, 20075 out of 5 stars
I cannot say enough about how beautiful this necklace is. The colors, the contrast of hard and soft, shiny and matte ... absolutely a delight in every way. Jenni is also a great seller to work with, as well as a skilled artist! I could not be more pleased!
I have great feedback and am online often during the day, so please don’t hesitate to contact me via convo. I love to hear from you and don’t think personal convos are spam. I communicate frequently with my buyers…if you DON’T hear from me within 24 hours, please check your bulk mail folder and make sure you are not having ISP trouble. I will let you know if I am out of town by editing my shop announcement…although I usually drag my computer with me and obsessively check my email! You can also email me directly at jenni(at)paganodesignworks(.com)
Accepted payment methods
Returns and exchanges
Not happy with your purchase or it arrives damaged? Let me know within 3 days of its arrival. I want you to be thrilled! Contact me, contact me, contact me!! We will agree on how to fix the problem. Unless we decide (in writing) on other terms, the following will apply.
Damage will be dealt with on a case by case basis.
I will accept returns if you aren’t happy with your purchase, only if item is returned in pristine condition. I expect that the item will be sent back within 2 weeks of receipt. You will pay for return shipment (with tracking and insurance), and your purchase price, less shipping will be refunded via PayPal within 3 days of arrival. I reserve the right to retain nonrefundable Etsy fees incurred by the initial sale.
Please understand that most of my items are One Of A Kind (OOAK) and thus, I am unable to recreate EXACTLY the same item. In some cases I can approximate the design in order to satisfy you.
I prefer to accept your payments via PayPal because it is just so easy and quick! (No need for a PayPal account.) You pay immediately upon purchase and I can ship right away. If you have extenuating circumstances, please contact me before you buy and I will consider your check, but really, much prefer PayPal. If your payment is not made within 3 days of purchase I reserve the right to cancel the sale and relist the item.
COUPONS AND PROMOTIONAL SALES:
Occasionally I will run special event sales or offer coupons. This will require a revised invoice from PayPal. If you are concerned that I haven’t yet issued the invoice for the correct amount, just contact me!
Arizona buyers, I need to add on 6.1% sales tax to help our communities pay for the things we all use! PayPal should automatically include the tax, but if it doesn’t I will need to send a revised or additional invoice.
Additional policies and FAQs
Just contact me!
I consider the sale complete once I hear back from you that the item has arrived and you are happy. An easy way to let me know is to leave positive feedback. I will leave feedback for you at that time, or once we have resolved any problems. I reserve the right to refuse sale to buyers with significant negative feedback, a disregard for policies or a bad attitude.
Communication is vitally important, and I can’t know you need some help, unless you tell me. I do want you to be thrilled with your purchase and tell all your friends!
Thank you for reading my policies and being a responsible buyer! I look forward to getting to know you and hope you have a great experience shopping with Pagano DesignWorks.