PaillettesChocolat is taking a short break
Note from shop owner
Chelsea on Jan 16, 20225 out of 5 stars
Super quick shipping. The glasses were beautiful and my friends loved their gifts! Thank you again so much :)
Chelsea on Dec 16, 20215 out of 5 stars
If you’re thinking about buying custom glasses, look NO FURTHER!!! Amazing customer service, quick to respond and extremely friendly! Helps you find exactly what you’re looking for 🥰 I had the unfortunate event of breaking one of my glasses after it arrived, and the shop owner was super quick to help me out with placing a replacement order ❤️ my glasses also arrived within 24 hours of being shipped!!! AMAZING! Thank you so very much for helping me with beautiful gifts for my beautiful friends ☺️
Kiesha on Apr 3, 20215 out of 5 stars
amazing customer service and quality products
Nathalie Benoit on Jan 6, 20225 out of 5 stars
It's even a 5 star plus service! From start to finish I had outstanding service! She responds quickly to questions and requests from customers and I certainly recommend her! I am very satisfied with my purchase!
Samantha on Sep 21, 20215 out of 5 stars
Always impeccable and professional service. The item is exactly what I ordered!
annsophieroy on Jul 13, 20215 out of 5 stars
I like it very much. The image is exactly as in the image. Very fast for the reception of the article. The only small thing, the sizes are a bit small.
Sandra on May 25, 20215 out of 5 stars
Very satisfied. The size is perfect and the delivery time was very fast. Thank you
5 out of 5 stars
I love it c is an outstanding shop
5 out of 5 stars
I'm too happy very Pretty in addition
Customs and import taxes
Returns & exchanges
Frequently asked questions
Note included in the package
We can add a handwritten note, simply mention it to us by choosing the gift option. You can add the text to be written.It is your responsibility to put your name on this card. Paillettes et chocolat does not put any invoice in the box, nor card with mention of the person offering the gift if this is not a request of the buyer.
Custom and custom orders
You can mention in the customization section what you want on your cups as customization.We will contact you to show you choices to approve before printing!You then have 12 hours for the approval of these.If we remain unanswered, Paillettes et chocolat will take for granted that personalization is approved.
With what material are the objects customized?
With quality permanent Vinyl! It is therefore important to follow the washing tips that are included in the box.Cleaning with cold water and by hand. No soap on vinyl!
What to do if an item is received damaged?
Glitter and chocolate can replace the broken object as long as you receive a photo with the original packaging.
Do you accept returns, exchanges, refunds and cancellations?
No! Our boxes and products are custom made so it's not possible!
Glitter and chocolate, as well as the owner can not be held responsible for injuries made with the products. It is the customer's responsibility to use the product responsibly and safely.
Parcel not received
Paillettes et chocolat, as well as the owner Karolanne Bouchard can not be held responsible for delivery times, as well as loss of parcels by mail.When the carrier indicates delivered, the shop is not responsible for the theft or loss of the package.We will do our best to ensure fast shipping but are not responsible for delays in connection with the delivery company as well as loss of packages. Some shipments may require a signature upon receipt!
What happens if my package is returned to the shop for various reasons (wrong address, no pickup of the package, etc.)
The return of the package will be at the expense of the buyer.If the box is returned to us, Paillettes et chocolat will charge the delivery to return the package to its destination.
Custom and custom orders
Each item is custom made. So it is normal that it differs from one time to another!The images of the sweaters are for informational purposes! I use canvas to create my promotional images!