Paintbrush and Thread Handmade Gifts

PaintbrushAndThread is taking a short break

Sara Hobbs

Contact shop owner

Sara Hobbs

Shop policies

Last updated on August 5, 2011
Welcome to Paintbrush and Thread. I am a UK based shop, selling handmade signs, bunting, and other home décor. I wish to create a shop that not only sells good products, but also is a joy for the customer to buy from.

Accepted payment methods

Returns and exchanges
All items are handmade, so may vary slightly from the images shown. Unfortunately refunds will not be given at the moment. Instead you will receive a voucher code for a 50% discount on any item in the shop. You will have 14 days from the day the code was sent to use this. If the item is damaged, faulty, or broken, then I will happily do my best to fix it. However, this will be at your cost. If an item was payed for, shipped, but then lost in the post, then I will either replace it (some items only) or give you a voucher code for 99% off any other item in my shop. You will have 7 days from when the code is sent to use it.
At the moment, only Paypal payments are accepted. Please try to make your payment within 7 days of buying the item.
Non-personalised items will be shipped up to 3 days after your payment was recieved, and should take 1-3 weeks to get to you, depending on where you live. I will aim to try to get them to you as early as possible, but that cannot be guaranteed. If you have ordered a personalised item (eg. a custom message sign), then these will take 1-5 days longer.
Additional policies and FAQs
Custom orders are allowed. Items marked 'Personalised' will be made to your choice (personalise-able features are highlighted in product description). If you have any questions, feedback, or just want to say hi, feel free to contact me!