paintedcottages

The Painted Cottage

paintedcottages is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

paintedcottages is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on June 14, 2017
Hello, the Painted Cottage specializes in hand painted and new and vintage furniture. We have many more pieces at our studio if you don't see what you are looking for convo us we may have it. Please feel free to ask questions. We try to add more pieces every day.

We do our best to ship within the processing times for the listings. Our pieces are hand brushed which does take extra time. Some of the larger items do take a longer time to package so please be patient as we build custom crates for each piece.This may take a few weeks even if the item is in stock as they are packed in order of purchase. Please contact us with ship times as each piece varies.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
All items are sold as is. If there are any problems please contact us on the day your item was delivered and we will do our best to resolve the issue.
No returns on shipped furniture.
Payment
Payment is expected with in three days after purchase.
PayPal
Check
Money Order
New Jersey residents must pay sales tax.
Shipping
All items are shipped to you in the best possible packaging to ensure that you receive your purchase in good condition. Upon receipt, please inspect your package closely.
If you receive significant damaged item, The Painted Cottage will assist you in receiving a replacement or refund as quickly as possible. Minor paint chips do not qualify as significant damage, touch up paint will be provided upon request.
Should you observe significant damage to the outer packaging, please reject the shipment and have the carrier return it.
If there is minor damage to the packaging, please indicate as such when you sign for the shipment.
In the unlikely event that you find your product to be damaged upon opening it
contact The Painted Cottage as soon as possible and send photos of the damage to : info [!at] thepaintedcottagestudio.com

Please notify The Painted Cottage of any damages on the product or packaging within upon the day of receipt.

If you would like to speak to us in person please call us at:
The Painted Cottage 856-854-0534

Large item's shipped by freight carriers are taken off the truck and delivered to your home curbside only. DRIVERS ONLY REMOVE FURNITURE OFF THE TRUCK.
Once your order arrives in your state the shippers will call you to arrange a date and time to deliver your item or items to your home.
If you wish for an inside delivery make sure you specify with us so we can make arrangements for white glove delivery at an extra charge.

WE SHIP TO ALL STATES WITHIN THE CONTINENTAL US AND CANADA

Shipping shown on listing is only a quote. Please contact us with your zip code for an accurate quote.

DOOR TO DOOR shipping, convo us with your zip code and state for an accurate quote. We work with a large list of different carriers to find you the best shipping prices! Which can include shipping to the freight warehouse nearest to you for pick up for a better price.

PICK UP is welcomed at our studio located at 719 HADDON AVE COLLINGSWOOD N.J.08108

LOCAL DELIVERY within 90 miles of Philadelphia is available. Please call for pricing. WE DELIVER TO THE MANHATTAN AREA EVERY OTHER WEEK schedules permitting.

Please be aware that our pieces are hand brushed which does take extra time. Once they are painted they are packed and individually crated also by hand in order that they were received, this also takes extra time.

We do our best to ship within the processing times for the listings. Some of the larger items do take a longer time to package so please be patient. Freight and the furniture is insured. Please inspect your items if there is significant damage note it with the driver and refuse the shipment.

Large item's shipped by freight carriers are taken off the truck and delivered to your home curbside only. DRIVERS ONLY REMOVE FURNITURE OFF THE TRUCK. If you wish for an inside delivery make sure you specify with us so we can make arrangements for white glove delivery at an extra charge.