paintmama

New Bern, North Carolina

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Buyers bought gifts from this shop and gave them 5-star reviews!

paintmama is taking a short break

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Note from shop owner Catching up on orders! Message me if you have any questions! Be back soon :)
<3
Paintmama

Note from shop owner

Last updated on Nov 30, 2019

Catching up on orders! Message me if you have any questions! Be back soon :)
<3
Paintmama

Jessica Eaton-Ledford

Contact shop owner

Jessica Eaton-Ledford

Reviews

No reviews in the last year
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Quality 19 Shipping 21 Customer service 51

Shop policies

Last updated on October 9, 2014
Welcome to Paintmama.....totally custom, handpainted art & accessories! Every item you see in my shop can be changed up to suit your needs, or I can design you something from scratch! Whether it's shoes to match a specific outfit, or a painting to match existing nursery bedding, I love custom work!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
* SHOE SIZING *

~ For "oxford" style girl's shoes, I use Vans brand for sizes toddler 4 through toddler 7, Keds brand for size 7 up to adult. (Using Vans brand for larger sizes available upon request)

~ For "oxford" style boy's shoes, I use Vans brand.

~ For all "slip on" styles, I use Vans brand.

~ For all "high-top" styles, I use Converse All-Star brand shoes.

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If you are unsure about sizing, please see this sizing chart for more info:

http://www.zappos.com/measure-your-shoe-size.

If you have any questions or concerns about sizing, just let me know and I'll help as best as I can! Please see size chart above for exact measurements of shoes if you're unsure. **I cannot take back a shoe order because the shoe is too small/too big!**


RETURNS

* No returns on personalized items. If you are unhappy with an item, please contact me and I'm sure we can work something out :)

* No returns on shoe orders UNLESS there is a problem with the shoe. AGAIN, **I cannot take back a shoe order because the shoe is too small/too big!**
Payment
* I will start on your order as soon as I receive payment (and it has cleared).

* All (non-shoe) items take 1-6 weeks to ship, depending on how detailed the item is and if I have to order something I don't have in stock. (see info on the specific item's listing for exact shipping times). Shoes usually take 3-4 weeks.

* Rush orders are available for a fee. That fee depends on how much of a rush and what the piece is/how detailed you want the piece. Please convo me and let me know the specifics and I'd be glad to let you know how much the rush fee would be.
Shipping
* For shoes, I usually ship USPS Priority Mail, which takes 2-3 days.

* For other items, it depends on the piece and what's safest for the item. I always try to keep shipping costs as reasonable as possible.
Additional policies and FAQs
* I try to make your items with the materials pictured, but sometimes stores are out of stock or materials get discontinued. I will try my best to get as close to the original as possible or use something that is equally as cute! :)

* Shoe designs may differ from the example picture slightly if the shoe is small (as in I don't have enough room to paint the full design.)