Palace & James - hand lettered home decor

Goshen, New Hampshire | 3985 Sales


Palace & James - hand lettered home decor

Goshen, New Hampshire 3985 Sales On Etsy since 2015

5 out of 5 stars (880)

Announcement   Current processing time for made to order/custom items Is 3 weeks - thank you so much for your patience!


Last updated on Jul 17, 2018

Current processing time for made to order/custom items Is 3 weeks - thank you so much for your patience!

Erica Birr

Contact shop owner

Erica Birr

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New wedding signs in the shop now! ring

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Shop is open and most items are now all ready to ship! This one is available in walnut or grey dog


The Road to Palace & James

Welcome to my little piece of the world, Palace & James. I'm so glad you stopped by!

I am a wife, puppy mom, art-loving Minnesota girl (currently laying down my roots in New Hampshire!) who loves to create. I'm so grateful to be doing what I love every single day, and can honestly say my heart has never been happier.

Art has been a part of my life since I can remember: from designing my weekly planner in middle school, to my college major, and now this amazing little business.

I use the art of hand lettering in everything I create. From the timeless beauty of reclaimed wood, to hand painted watercolors, to scripted canvas art - you will find it here!

All of my signs and paintings are handmade and handwritten. I find, cut, sand, stain, and paint it all with my own hands. There is a whole lot of love that goes into each and every creation! The result is a one-of-a-kind piece of art to bring a little more love into your home.

I use a combination of new and old wood. My reclaimed lumber is sourced anywhere from old weathered barns to unwanted recycled pallets - and pretty much anything else I can get my hands on. I piece every board together and add the beauty of the written word to bring it all to life.

I LOVE to create custom orders! If you are interested in purchasing a custom sign or painting, send me a message and we can create something beautiful together.

Thank you so much for visiting, and for supporting small businesses like this one. I am forever grateful!


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Shop members

  • Erica Birr

    Owner, Designer

    Hi! I'm Erica - the woman behind this little hand lettered shop. I'm a wife, obsessive dog owner, and lover of all things creative/DIY. Thank you so much for following along & supporting this amazing journey - I couldn't do it without you! <3

Shop policies

More information

Last updated on Jan 18, 2018
Frequently asked questions
>> What is the current processing time?

My processing time changes throughout the year, and varies based on product(s). You can find my current processing time posted in each listing and welcome announcement. Please be sure to double check this before you place your order.

Please note: Processing time does not include holidays, weekends, or shipping time. Your receipt will provide your estimated ship date - though this date will only be an estimate & can fluctuate by a few days. If your package is expected to ship over the weekend, it will be shipped out the following Monday.

>> What does "Made to Order" mean?

Most items in my shop are made to order. "Made to order" simply means that each piece is custom made, one at a time. I source all of my lumber from a local lumber yard right here in Goshen, NH. I start by hand-selecting each and every piece of wood! Then, each piece is sanded, stained, and painted by hand.

Please note: Because of the unique nature of handmade work, measurements may not be exact.

All of the lettering and painting you see in my shop is done free hand. This means that no stencils or vinyl are ever used in my process. For this reason, no two creations will ever be identical - and that's my favorite part! Each piece is truly one of a kind.

>> Do you accept custom orders?

YES! I love to work one-on-one with you to create something just for you!

I have a few "custom sign" listings in my shop for specific sizes. For these listings, you can simply order right from the listing and add your custom phrase in the order "notes" at checkout. If you are unsure if your phrase will fit on the size you selected, or would like a different size, simply send me a message! I would be happy to work out the specifics of your request before you place an order!

I'm more than happy to send you a sketch of your piece before it's created, but only if requested. Your satisfaction is my #1 priority, so I do everything I can to ensure you love what you receive!

>> What do I do if my package is lost?

In the unfortunate event that your package is lost or has stopped tracking; please let me know ASAP. I cannot be held responsible for lost, stolen or delayed packages, but I will do my very best to help you as much as I can!

To ensure the fastest delivery time, please double check your shipping address before you checkout. If you send me a message after you place an order to correct an address, I can't guarantee that the address will be changed in time for shipment.

Please note: If a package is returned to me due to an incorrect address or because you have not picked your package up, I will not be responsible for paying to ship the package a second time. You will have to cover any additional shipping fees.

>> Returns, Exchanges, and Cancellations

Due to the unique nature of handmade products, each return/exchange is handled on a case by case basis.

Please note: I do my best to capture the true color in each photo, however, wood is a natural product. Each piece will take the stain a bit differently. I will always use the same brand and color stain as pictured, but you may notice slight variations in shade as well as knots and sap cracks that occur naturally in wood. But these are the differences that make each piece unique and beautiful!

My #1 priority is you! I take pride in my work and want to ensure you love what you receive from Palace & James. If you aren't happy with what you ordered, please let me know right away and I will do everything I can to make it right.

>> Do you ship internationally?

YES! I am happy to provide shipping across the globe! Simply enter your address at checkout. If you have any issues, please send me a message - I'm more than happy to help!

Please note: Etsy advertises VAT (custom fees) are included in our store's pricing, but this is NOT the case. If you are a European customer, you could possibly be charged a customs fee upon receiving your order. These charges depend on the value and size of your package, as well as your country's taxes/import fees. Nevertheless, I cannot be held responsible for these charges. Thank you for your understanding!

>> Can I combine shipping?

YES! If you are add multiple items to your cart and the shipping seems too high, please send me a message before you order! Often times, you will save in shipping costs if I can ship multiple items in the same box. To do this, I'm happy to set up a reserved listing for you to make things easier!

>> What is the best way to contact you?

Right here on Etsy! All communication is done through Etsy so I can keep everything organized and respond to you in a timely manner. At busy times, my inbox can be flooded so please allow 1-3 days for a response. If you do not hear back from me in that timeframe, please feel free to send me a follow up message!