Shop policies
Alex London Design is a small couture house based out of NYC. With a deep need to capture the images seen in the darkest and most beautiful parts of the human mind, Alex London uses less then conventional techniques and aesthetic.
We hope you enjoy your time here, as it truly is a labor of love.
Love,
Alex London
We do not want merely to see beauty, though, God knows, even that is bounty enough. We want something else which can hardly be put into words--to be united with the beauty we see, to pass into it, to receive it into ourselves, to bathe in it, to become part of it. C.S. Lewis
Accepted payment methods
Returns and exchanges
Alex London pieces made in standeard sizes and colors are returnable. A 50% restocking fee will be applied to all returns requesting a refund. 30% restocking fee applied to all returns requesting an exchange.
Items must be shipped back no later than 2 weeks after reciving the garment or garments, and in an unworn, unaltered condition.
Custom sized and/or colored pieces are nonreturnable, but the fit is guaranteed, so we can provide free alternations in the nyc area if need be.
Payment
Shipping
All pieces are hand dyed and made to order. A great deal of time and care is taken with each piece ... so it is well worth the wait time!
Additional policies and FAQs
We accept payment via PayPal (all major credit cards), check and cash when applicable.
For custom orders, please send us a message and we will get back to you shortly with more information.
Additional shots of the garments sent upon request.
Desired Length (waist to floor is best, if applicable):
Dress Size:
Bust:
Waist:
Hip:
Shoulder to Shoulder:
Shoulder to Wrist:
Weight:
Height:
Shipping Address:
Phone:
Email:
Projected Date Needed By:
Availability For Fittings If In The NYC Area: