In an effort to ensure the highest quality product, my items are not returnable or refundable. If there is a problem, please contact me within 7 days and we can work out a resolution.

I am not responsible for damage or loss through the postal service.

I accept paypal, RME and FAM BUCKS ($10 in FAM BUCKS per calendar month) and expect payment within 24 hours. However, every once in a while, I know life doesn't always go as planned. Just let me know what's going on and I'm sure we can work it out.

FAM BUCKS INFORMATION
I accept up to $10 in FAM Bucks each calendar month. Please contact me with your FAM Bucks Code at the time of purchase. Once the code has been verified, I will send you a revised invoice for your purchase. All FAM Bucks purchases are final sales. Shipping expenses are the buyer’s responsibility.

FAM Bucks are not legal tender and have no cash value. FAM reserves the right to revoke FAM Bucks or terminate this promotion and FAM Bucks at any time without advanced notice. FAM Bucks are non-transferable and non-replaceable. Each FAM Bucks code may only be used one time.

Most of my items ship first class mail. However, if you would like something sent priority mail or wish to have the item shipped with insurance or delivery confirmation, let me know and I will be happy to adjust the invoice and provide those services for you.

Pandys of Lake Sunapee is not responsible once items have been turned over to the Post Office for shipping.

I love custom orders. I love trying new things. Have a rough idea and aren't sure exactly what you want? No problem. I am more than willing to work with you to create just what you are looking for.

Buying an item for someone else? Send me a convo...and I can wrap the time, include a handwritten note with your message and ship directly to the recipient...at no extra charge.

Customer Service and Quality are very important to me. If you have any problems or questions, please feel free to contact me.