papapots is taking a short break
Reviews
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Anonymous on Oct 24, 2011
5 out of 5 starsLove!
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Anonymous on Jan 29, 2011
5 out of 5 starsBeautiful mug- absolutely love it -order came quickly and in perfect condition. Thank you so much!
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Anonymous on Jan 6, 2011
5 out of 5 starsSuper transaction - neice loved them in her Christmas basket!
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Anonymous on Nov 9, 2010
5 out of 5 starsThis teapot is even more beautiful in person! Shipped quickly and safely.
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Anonymous on Jul 31, 2010
5 out of 5 starsGreat planter, just as described, fast shipping. Thanks!
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Anonymous on Jun 10, 2010
5 out of 5 starsthis absolutely gorgeous mug was shipped quickly and safely...thank you! i love it.
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Anonymous on Feb 3, 2010
5 out of 5 starsThese looked great on our little Steeler tree! Thanks!
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Anonymous on Dec 12, 2009
5 out of 5 starsWonderful mug arrived quickly and safely. Thank You!
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Anonymous on Jul 2, 2009
5 out of 5 starsI am even more impressed with this item with it here. Very nice work, presented & packaged well. Thank you so much!
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Anonymous on Apr 16, 2009
5 out of 5 starsthank you so much, bowls are loved :)
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Shop policies
Accepted payment methods
Returns and exchanges
If you feel an item has been misrepresented in some way, please contact me immediately. I want everyone to be happy and enjoy their new pottery!
Payment
Payment is expected immediately upon checkout. If you have trouble checking out or during your transaction, please check the Etsy and PayPal Help sections, which have a lot of helpful information. Feel free to contact me as well, and I'll see if I can help.
Shipping
US Domestic Shipping is sent Priority Mail (2-3 day delivery in most cases).
Orders over $25 are automatically insured. If your order is under $25 and you wish to add insurance for $2, please contact me, or note in your transaction in the "Message to Seller" box. I will send you a revised invoice for the charge.
International items are sent US First Class International or UPS. I will choose the best option based on location, size of item, and speed (based on past experiences). International customers are responsible for all customs issues, import tariffs or fees imparted by law.
I will gladly combine shipping on multiple purchases. If you order multiple items, checkout as usual and I will refund any shipping overages.
Pottery is breakable.
In a perfect world, I would hand-deliver every package and never let it near the cruel world of shipping. Unfortunately, that's not currently an option, so:
I carefully bubble wrap your purchase and double-box when necessary.
As per above, orders over $25 are insured. If your package is damaged in any way, it is your responsibility to notify the shipping agency (USPS or UPS) of the damage and file a claim. Save the packaging, as you may need it as part of your claim.
If your order is under $25 and your package is damaged (and you did not opt to add insurance to the order), I will not replace or refund the item. I offer insurance as an option on smaller items as a service to buyers who might otherwise pay as much for shipping as the item itself.
Additional policies and FAQs
Contact me for information on wedding and housewarming registries.
Custom orders are available and encouraged!
Time for custom orders ranges from 3 to 8 weeks depending on the size and scope of the order, current schedule, and season. Order early during the holidays!
Layaway
I offer a 15 day layaway period for orders over $50. A 25%, non-refundable deposit is required, with the remainder due within 15 days. Please contact me if you would like to use this option.
Gift Certificates are available upon request and can be used online, for custom orders, or in-person at a show that I attend.
Check out my blog and gallery at www.papapots.com for more information, work in progress, and upcoming shows.