paperfeltshop

Paperfelt || Pretty Paper + Design

Oshawa, Canada | 1965 Sales

paperfeltshop

Paperfelt || Pretty Paper + Design

Oshawa, Canada 1965 Sales On Etsy since 2013

5 out of 5 stars
(463)

paperfeltshop is taking a short break

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Note from shop owner We're are closed for the rest of December! We will reopen in the New Year!

If you have a concern about an existing order please email us at hello [!at] paperfelt.ca and we will get back to you as soon as we can. All existing orders will ship the first week of December. Please note that some orders may be delayed due to the Canada Post strike.

We are still accepting local orders until December 17 if you'd like to pick up your order just send us a message.

Happiest holidays to you and yours!

Brenny

Note from shop owner

Last updated on Dec 7, 2018

We're are closed for the rest of December! We will reopen in the New Year!

If you have a concern about an existing order please email us at hello [!at] paperfelt.ca and we will get back to you as soon as we can. All existing orders will ship the first week of December. Please note that some orders may be delayed due to the Canada Post strike.

We are still accepting local orders until December 17 if you'd like to pick up your order just send us a message.

Happiest holidays to you and yours!

Brenny

Brenny Giovis

Contact shop owner

Brenny Giovis

Reviews

Average item review
5 out of 5 stars
(463)
See reviews that mention:
quality 53 shipping 58 customer service 36
View all 463 reviews

Updates

Gift wrapping now available! Send your ornaments, prints or cake toppers already gift wrapped with a Christmas note!

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Local friends! You can bring us your own ornaments and we will letter them for you!

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Packing up these pretties

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About

Around the web

Shop members

  • Brenny Giovis

    Owner

    I started lettering on my first binder in high school... went to art school and eventually graduated from college with a degree in graphic design... I'm still lettering... just not on binders anymore.

Shop policies

Last updated on December 6, 2017
Hello, welcome to Paperfelt! Thank you for stopping by, please take a minute to read over our shop policies, including shipping, payments and other inquiries you may have. If you still have questions or concerns please do not hesitate to contact me either through Etsy or at hello [!at] paperfelt.ca

Happy shopping!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We are currently not accepting refunds or exchanges.

Mistakes happen and we apologize for the inconvenience it may cause. If there is an error in your order please notify us immediately and we will do our best to correct it.


We are not responsible for return shipping costs. If you'd like to return or exchange a faulty product please ship back as carefully as it was sent to you. If item comes back broken no refund or exchange will be given.

Paperfelt may not be held responsible in any way for late or non-deliveries. If it has been more than 2 weeks and you have not received our item, please contact us and we will be happy to work something out.
Payment
Payments must be made in full and cleared before item is dispatched.

Currently all orders are processed using PayPal, but a PayPal account is not required. You may purchase any item using PayPal as a guest. Simply click 'Pay Now' and you will see more payment options.

Purchases may be cancelled if the item has not yet shipped. Once the transaction is canceled, the invoice will be removed from Etsy along with the ability to leave feedback for the transaction.
Shipping
Items are mailed out 3-5 business days after full payment has been received and cleared, unless it is a custom order. We will notify you once your purchase has been dispatched.

All orders are shipped as regular lettermail to keep costs low, therefore NO TRACKING number will be provided and estimated delivery times are as follows:

Within Canada: 2-7 business days (approx.)
Within USA: 4-10 business days (approx.)
International: please allow up to 2 weeks (approx.)

Please note that these delivery times are estimates from Canada Post and we cannot guarantee them. Because we cannot control this service in any way Paperfelt may not be held responsible in any way for late or non-deliveries.

All orders will be mailed to your Etsy account address unless otherwise specified.
Additional policies and FAQs
While we offer ready to order products online at set prices, our custom products will vary in price due to the amount of work that may go into each individual project. For this reason we ask that you contact us so we can accomodate your needs and work with your budget. We are more than happy to send you the information needed and our pricing guide.

You can email us directly at hello [!at] paperfelt.ca.