papernpeonies

CUSTOM LUXURY PAPER GOODS

Tyler, Texas On Etsy since 2013

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Buyers bought gifts from this shop and gave them 5-star reviews!

papernpeonies

CUSTOM LUXURY PAPER GOODS

Tyler, Texas | 8,309 Sales

Announcement    Shop hours: M-F/8am-5pm CST

IMPORTANT: Please read the ITEM DETAILS portion of the listing IN FULL prior to placing your order. We are more than happy to answer any questions if something is unclear.

NOTE: If you purchase a digital file, please note THIS IS NOT AN INSTANT DOWNLOAD. A digital proof will be sent to you via Etsy message within 3 business days.

Announcement

Last updated on May 4, 2020

Shop hours: M-F/8am-5pm CST

IMPORTANT: Please read the ITEM DETAILS portion of the listing IN FULL prior to placing your order. We are more than happy to answer any questions if something is unclear.

NOTE: If you purchase a digital file, please note THIS IS NOT AN INSTANT DOWNLOAD. A digital proof will be sent to you via Etsy message within 3 business days.

Items

 

All Items

Britni Willis

Contact shop owner

Britni Willis

Reviews

Average item review
5 out of 5 stars
(1591)
See reviews that mention:
quality 100 shipping 69 customer service 324

Shop policies

Last updated on June 29, 2020
Hello & Welcome! Please make sure to read the Item Details of each listing carefully prior to purchasing. All proofs for digital and print orders are sent within 3 business days. This DOES NOT include Saturdays or Sundays. ex: If your order is placed on Wednesday your proof will be ready on Monday. We try out best to get your order out as quickly as possible but generally need to utilize all 3 business days due to volume. Thank you for your patience, love and understanding! We're so happy to have you!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
COVID-19: During these crazy times, we understand that events may be rescheduled or canceled. If your event is rescheduled, please send us a message and we will update the details of your invitations FREE OF CHARGE. If your event is canceled, we do not offer cash refunds but will offer a FULL CREDIT to be used in the future. All credits issued for Covid-19 related cancelations have no expiration date and may be used towards any product offered in the shop, all at once or split up into multiple orders. This credit is yours to use freely.

Due to the customized nature of Paper n' Peonies products, there are no refunds or exchanges. Of course, we'll do everything we can to make sure you are completely satisfied with your purchase before then. Please contact us if you have any problems or concerns!
Payment
We accept all major credit cards, etsy gift cards and PayPal. Design work and/or printing will not begin until payment is complete.
Shipping
Printed items are sent via USPS Priority Mail within the USA. International shipping is addressed on a case-by-case basis. Please convo/email us for an international shipping quote.

The initial proofing process begins within 3 business days, 4-5 business days for custom designs, and will conclude when you are completely satisfied with your design. Once a customer gives their final approval, print and ship time is 3-5 business days.
Additional policies and FAQs
* By submitting a photo to me, you agree that you are the original photographer or have written permission from the copyright holder. You also agree to take full responsibility for any misuse of copyrighted images submitted through this website.

If you are printing yourself, I suggest having a sample card printed BEFORE you print all of them. That way, if the colors don't turn out the way you were hoping and can adjust them for you at no additional cost. Colors vary based on your computer monitor so printing a sample is strongly encouraged.

I sometimes display customer cards and designs on my Facebook page. I always change the address and phone number, but if you prefer not to have yours displayed, please let me know at the time of purchase.

I will always respond to messages and emails as fast as I can, and I do my very best to have a proof to you within 3 business days. If you haven't received a proof within 3 business days, please send me a message or email to make sure your order wasn't lost!

Once a customer has approved the final proof, Paper n' Peonies is not responsible for errors or typos. Please read your proofs carefully! It's often helpful to have a third party review the proof for typos & mistakes.

All graphics and images are © Paper n' Peonies and intended for personal use only. All rights reserved.