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Shop policies

Last updated on February 17, 2012
Welcome to PAPERPACKS!!

Please note, because I have three very precious children that need my attention, I may only reply to "conversations" when the cute little ones are in bed or down for quiet time!! Thank-you so much for understanding!!!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
I accept Paypal (in which you do not need a paypal account to make payment, just a credit card). Payments must be received and cleared before orders are sent. If you have trouble going through the purchasing process, just convo me, I am more than happy to assist you!
I usually email order within 24 hours of receiving payment. If there are any upcoming holidays please remember it may take longer than stated, so please see shop announcement for any important news.
Refunds and Exchanges
Due to the nature of my product I do not accept returns or refunds on any items.
Additional policies and FAQs
Commercial and Personal Liscense agreement as follows:

All purchased digital files include this "Commercial and Personal Liscence Use" as per below,
also please note below what is not acceptable or requires further liscensing.

- Commercial use liscence is for small arts and crafts businesses.
- You may use printed and digital images for your personal arts and crafts.
- You may resell small amounts of your personal arts and crafts made with these images.
- You may use the images in cardmaking, invites, paper wall art, magnets, photography and similar.
- Images are allowed to be used in personal website design, blogs and banners.
- You must leave credit to Jolene Martens / when selling your arts and crafts
using the images.

*** extended liscenses are available ***

- Images are for items you hand make and sell to the end customer and not made by a third party for
sale or for wholesale without a specific liscense agreement.
- Images and files are not for redistribution as is or use in templates for sale.
- You may not resale my images to other businesses, groups or individuals without an extended liscense.
- You may not claim any of my images as your own or misrepresent them. Please give credit to
Jolene Martens (A No credit liscense is available)

Further Liscensing Required for:
-Printing on mediums other than paper such as ... fabric.
-Images to be used in branding, avatars, logo's, books and similar.
-Leaving no credit to Jolene Martens. see it here:

If you have any questions or other uses please let me know, I am more than happy to
discuss a liscense agreement suitable for your needs.

Thank you!
Jolene Martens