I accept Paypal and bank transfers. Payment must be received within 48 hours of order being placed. Failure to pay on time will result in the sale being cancelled.

Custom orders must be paid within 7 days of listing being placed (unless agreed). After 7 days, the listing will no longer be available.

Custom orders delivery time is on a case-by-case basis. Contact me before placing your order for estimates of timescales.

Unless otherwise stated in the item description, orders are sen without tracking as this stops working outside Germany and/or is extremely expensive. If you wish to purchase a registered/signed/tracked shipping option, contact me for a price.
Most of my packaging is recycled/reused. If this is a problem for you, please let me know.

Shipping within Europe normally takes about 1 week to 10 days.
Shipping to the USA and Australia takes roughly 10 working days (but can take up to a month).

Please note that any extra customs charges are the buyer's responsibility.

Custom:
I love custom requests. Do get in touch if you have any questions, I will be happy to help.I do not normally charge design fees.
In all cases where design work is required (e.g. drawing, etc), I offer one free proof. After that, I request a 10% deposit (non-refundable). This deposit is then deducted off the final bill.

Discounts:
I am happy to give a 10% discount for orders of 5 sets of cards or over and 15% for orders of 10 sets or over.

Handmade products:
All of my work is handmade. Cards are created by me one by one by hand. So no two items are absolutely 100% identical. That is part of the beauty of the product! Even though I always try and make the items as identical to the one you see on screen as possible, please allow for slight irregularities and slight variations.