For ready-made items purchased through regular Etsy shop listings: You may exchange an item but there are NO REFUNDS allowed. No exceptions. Please notify me within three (3) business days of delivery confirmation if you are not happy with your item and would like an exchange. I can assist you in finding another item in the shop to exchange your item with. You are responsible for the shipping fee for the new item and also the return shipping of the item. Before the exchange can be issued, you must return the item to me in it's original, unused condition, and in it's original packaging. Return postage is at your expense. I must recieve the item back within seven (7) days of your notifying me of your return or exchange. An exchange can be issued only IF the returned item is inspected and determined to be unused and in sellable condition. If the return item is not received back within seven (7) days, I will consider the matter closed. No refunds or exchanges after that time.

An item with a list price of $100.00 and above is considered a specialty item. There are no refunds or exchanges on these specialty items. Please review the item listing carefully and ask all questions before placing your order. All sales are final on these particular items.

Full payment is due within 3 days of placing the Etsy order. Paypal and Direct Checkout payment only. NO cash, check, money orders or cashiers checks are accepted. If payment is not received within 3 days, the sale will be cancelled.

I only ship domestically within the continuous 48 United States, Alaska and Hawaii. No international shipping. Exceptions: I will ship to international APO and FPO zip code addresses just as long as the USPS considers the address part of their domestic shipping.

Items will only be shipped to a verified or confirmed Paypal address or direct checkout address. Items cannot be shipped to "gift" addresses. Paypal address and Etsy address of record must be the same otherwise, the item will be shipped to the Paypal address.

Items are usually shipped the next business day after receipt of payment or on the first day the post office is open after a holiday. Items are mailed through the US Postal Service. You will be emailed a delivery confirmation number so you can track your order online. Insurance is not included in the shipping fee. If you would like to have your item insured, please notify me and I will notify you of the additional cost for insurance. Once the item is shipped, seller is not responsible for any lost, stolen or damaged items.

Seller is not responsible for products that are damaged or lost by the USPS during shipment. Any claims for damage should be directed to them. You should retain all packaging and document all damage before opening. Shipping insurance is available for an additional charge if you would like to purchase it. For insurance prices and additional information please email me.

CUSTOM ORDERS: I am not accepting custom orders at this time. If there is a design or theme that you are interested in, please contact me me to discuss if this type of item can appear as a ready-made listing. Sorry, no personalizations or customization on ready made listings. I am happy to integrate your suggestions if they are appropriate or compatible with ready made designs.