Announcement    We are now offering FREE shipping on all orders shipped to the United States!

📌 IMPORTANT - We cannot proceed with your order if you have requested proofs, but have not yet approved them. Proofs may take up to 3 business days for us to send, so please allow for that time. If an order is placed, but the proof is not approved in a timely fashion this may affect your estimated delivery. 📌

THINGS THAT MAY DELAY YOUR ORDER
- Listing an address for delivery that is not recognized by the USPS
- Not approving proofs in a timely manner
- Not answering convos in a timely manner (Sometimes we need to clarify an address or have a question about an order before we can proceed. We use only Etsy convo for order communication, not email, so please be sure to check convos.)
- Postal Strikes or Shut Downs
- Customs holds (Unfortunately these are out of our control!)
- Customs Duties Due (Please note that the customer is responsible for customs duties and taxes)

MISSING ORDER?
Step 1: Track the order using the link provided by Etsy. In many cases we will print the label to get the package ready up to two days before shipping. If your shipment is shown as "Pre-Transit" for more than two days, please send a convo to us so that we may investigate. If your package appears to be stuck at a location in transit or lost, proceed to step two.
Step 2: Take a deep breath. Be calm, be kind. We want you to receive your package as well!
Step 2: Send us an Etsy convo, including your order number. We will make every attempt to reply within 24 hours and will work together toward a solution.

PLEASE REMEMBER
- We do not create proofs without a paid order. If you'd like to see a proof please select that option at checkout. Thank you in advance for respecting the time it takes to create a special custom piece for you!

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