Is the clasp included in the length of jewelry items?

YES, the length listed for each item *always* includes the clasp. When requesting a custom item, you will need to take an accurate measurement for whatever body part will be adorned by your chosen jewelry item (wrist, ankle, neck, etc). This measurement must be the total length that you want your item to be.

In order to get the correct size stretchy gemstone ring, you'll need to know your actual ring size, then order the size range that best fits that size. I make and list rings in US ring sizes.

Example:
If your ring size is 6.25 (6 1/2), you should order size 6/7 *or* a ring in the closest size available to your own size.

If your ring size is an even number (example: size 7), you should order the size range which would best fit your finger on an average day. If your size is 7 but, for example, have a health condition that causes swelling or bloating, you should probably order a size up (size 7/8) instead of a size down (6/7).

Please contact me via the Etsy convo function if you need further assistance.

Q: What size do I need to order?
A: What size do you wear? In other words, always take a measurement prior to ordering so you will know what size jewelry item you need.

Always take a measurement prior to purchase to ensure your jewelry item is the length you need!!!

Average size for bracelet is generally considered to be 7 (seven) inches. However, "average" does not fit everyone! I've made adult bracelets that range from 4 inches to 10 inches. Hence, the need to take a proper measurement.

Necklaces range in length depending on style, personal preference, and, of course, body size/shape. Hence, the need to take a proper measurement.

Do not use chemicals, soap, or any other substance with your gemstone jewelry. If it needs cleaning, simply wipe with a cloth.

If you purchase an item made with silk or polyester cord, do not get it wet and do not pull or tug on it. Getting it wet will cause it to stretch. Pulling or tugging on it will cause it to stretch and possibly break (which is a safety feature for these items).

Refunds are not offered for items broken due to pulling/tugging. I do offer to re-string these items for $8-$25 per item. This pays me for my time as well as covering any beads or other items lost when the item broke.

I require 50% deposit for all custom items. No exceptions. The balance, plus shipping, is due upon completion of the item(s). You will be sent a message via Etsy upon completion of your custom item.

Failure to pay the balance, plus shipping, within 7 (seven) days of listing date means 1) you forfeit your deposit, 2) you forfeit any claims to said custom item(s), and 3) these custom items will be listed in my Etsy store so that they are available for purchase by the general public.

You may pay 100% of the cost of the item, plus shipping, upfront if you choose.

Please review policy on custom items if you have further questions.

Refunds are not offered on custom items.

Deposits are non-refundable.