We are trusted & respected for being the best leather craftsmanship to the highest quality Worldwide.
Thank you for your support for the individual designers striving to produce one-off limited edition pieces!!
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Items on sale
Returns and exchange details
We want you to be completely satisfied with your purchase. If your item has been damaged in transit or the wrong item delivered, we’ll gladly accept return/exchange of an unworn item within 18 days (international returns) of purchase. Items should be in the original condition, unworn, unwashed and including bags.
Please note that we do NOT offer refunds for the following items:
- All items purchased on SALE
- Custom made pieces/made to order
- If customer has specific event to attend and not allowed enough time for making & shipping, resulting in item arriving after said event. (Customer must read delivery times and can also contact us before ordering when wanting by specific dates to check arrival times plus add phone number to order.)
Full priced items that have been purchased with a promotional discount code ARE returnable/refundable.
Please contact us for the returns address.
HOW DO I KNOW MY RETURN HAS ARRIVED/ IS BEING PROCESSED?
As soon as we receive your returned order we will contact you via email and let you know that your return/ refund is being processed. We will then refund you the total amount minus any shipping costs via your original method of payment (Paypal).
PLEASE SEND A PHONE NUMBER TO ADD ON TO HELP WITH DELIVERY
Paypal usually shows a phone number but if you pay with Direct Checkout, please send a phone number, thank you. Your shipping will be held up without it !!
Our Standard & Express Shipping companies will only accept packages sent with a phone number ready for use in delivery only. We will not use the phone number for any other purpose.
I have been busy creating new designs that are ready now so if the headdress is ready now, I can ship same day or next working day.
For all custom order headdress, due to popular demand, I now require 3-4 weeks making time, allowing for customisation for more sizes and details for each customer specifications. We are renowned for our excellence and quality so we are proud to enable our custom made to order service, to create your perfect headdress!
If you desire an item before a certain date please contact me through Etsy. I will do my very best to get any item to you in time wherever possible.
Please be aware that any import duties and import laws for your country will be solely your responsibility to pay and understand.
Thank you so much for your looking, supporting and buying from our shop. If you have any questions please let me know.
Additional policies and FAQs
Wholesalers please contact us by Etsy conversations to ask about wholesale.
Paradise Gypsies attempts to display all of our products & colours as accurately as possible. All fits, styles, and colors are represented as best as we can.
Paradise Gypsies cannot guarantee that the colors represented or shown on the website exactly matches the actual product. Sometimes if a certain leather or feather colour is out of stock for production, we will replace with as close as possible to enable your order to be completed, usually letting you know by email too.
All items are handmade, therefore they may come with minor flaws or variations in natural materials like feathers or leather. Please take this into consideration prior to purchasing.
Paradise Gypsies creates their very own designs, separate to that of any 'Native Indian', 'Indian' or 'Mohawk' Tribe or any 'Warbonnet'. Paradise Gypsies does not produce/sell any items from any 'Tribe' in the USA. Please understand that all of our products and designs of feather headdress & 'Rocker Mohawks' are by Paradise Gypsies alone and are fully copyrighted under the International copyright laws in connection with the UK Copyright Service.
Paradise Gypsies has provided information on the website as accurately as possible. We will take all reasonable care – in so far as it is in our power to do so – to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the site.
Paradise Gypsies believes that the privacy of all personal information is very important. All information collected will be used solely by Paradise Gypsies to conduct our business. We do not store credit card details nor do we share customer details with any 3rd parties. We will only ask for and use relevant personal information as necessary.
We run contests on our site/blog in which we may ask for subscription email information and membership. The terms and conditions of each promotion is at the discretion of Paradise Gypsies and is subject to change.
Copyright and Intellectual Property of this website are owned by Paradise Gypsies. All trademarks, service marks and photography are the property of Paradise Gypsies. No use of these may be made without prior written consent. We understand however that our images may be used on personal blogs as long as credit is given to Paradise Gypsies with a link to our blog, website or Etsy store. Custom orders will be copyrighted by Paradise Gypsies unless specific instructions per project are requested by client in written format. All designs are registered with UK Copyright Service Reg No. 284665240.
Due to copyright reasons, we DO NOT ship to China, thank you.