Paris, France

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Last updated on April 30, 2022

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A perfect caramel should have a complex roasted flavor, be smoothly buttery, melt softly in your mouth and should never stick to your teeth.

[galipette.] caramels are made in Paris with fresh Normandy cream and Brittany butter by two quality-obsessed pastry chefs.

If you're able to resist the urge to nibble them all immediately please keep in mind the "best before" date stamped on the info card in your box. To maintain the perfect flavor and texture of your caramels, store them in a cold dark place (like your fridge) and return them to room temperature before tasting.

Accepted payment methods

Returns and exchanges
We can't be held responsible for what happens to packages once they leave our hands at the post office but it's very important to us to keep our customers happy. In case of serious damage, unreasonable delay or if you're unhappy with your order for any reason, contact us and we'll make every effort to fix the problem.
We accept Google Checkout and Paypal.
* to receive a Google Checkout invoice please choose "other" under the listed payment methods and an invoice will be sent to your email address. You will be able to click the link in the email and securely complete your payment by credit card in much the same way as with Paypal.

Please complete your payment within 24 hours. Orders will only be processed once payment is received.
We ship from Paris via the French Post's Priority Service.

If your Etsy address and the Paypal address are different we'll ship to the Etsy address unless you let us know otherwise.

We make our caramels fresh to order and leave each buyer feedback the day we post their package (one or two days after we receive the order). Once shipped, orders generally arrive to US/Canada addresses in 7 to 10 business days, in about half that time to addresses within the European Union and as quickly as 2 days within France. Tracking numbers are only available for shipments within France.

Shipping costs:
U.S., Canada & Japan: $8.00 ($12.50 for 2 boxes)
European Union: $7.50 ($9.50 for 2 boxes)
France: $7.00 ($9.00 for 2 boxes)

We're happy to accommodate priority orders with expedited delivery, though please keep in mind that it will be substantially more expensive. It's also possible to arrange for local delivery and pick-up in Paris for larger orders. If you'd like us to handle your order in a special way please write the details in the "notes to seller" section and we'll get back to you with more information.
Additional policies and FAQs
Custom flavors can be created for your special events upon request.

And of course, if you have any questions that are not answered here do not hesitate to get in touch with us.