passionforward

PassionForward

Palm Springs, California | 74 Sales

passionforward

PassionForward

Palm Springs, California 74 Sales On Etsy since 2010

5 out of 5 stars
(17)
Ron Taylor --

Contact shop owner

Ron Taylor --

View all 178 items

Reviews

Average item review
5 out of 5 stars
(17)
See reviews that mention:
quality 4 customer service 2
View all 17 reviews

Shop policies

Last updated on September 23, 2017
Thank you for viewing my jewelry. I handcraft each piece, using a variety of different materials, including natural stones, Swarovski crystals, pearls, gold, Sterling silver, fine silver, copper, bronze, and steel. No two items are alike. That’s the beauty of my work! For more information about me, please read my Profile, accessed via the homepage.

I take great pride in my work. Because, customer satisfaction is my first priority, I guarantee my work for the life of the piece. If it should fail for any reason other than normal wear and tear or accident, I will repair it at no cost. The customer, however, will be responsible for insurance, shipping and handling charges. Please read the following before completing a purchase in my shop. Thank you. I hope you enjoy viewing my work as much as I enjoyed making it.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
All sales are final 48 hours after you receive the item.
If you are not completely satisfied, email me within 2 days of receipt of the item, and I will do my best to resolve the issue. If you return the item, store credit will be provided so long as the following guidelines are adhered to. You must:
 

1. Return the item within 7 days of its receipt. 

3. Return the item in its original condition.


4. Insure the returned item and pay all shipping charges; should you return an item that becomes lost in shipment, your loss will be covered by the insurance you purchased. I am not responsible for any returned items that are lost in shipment.

Please note:
• I reserve the right to refuse any return that is not in its original condition.
• A 50% re-stocking fee will be applied to returned item(s) that show any sign of customer wear or other damage.

• Shipping, Handling and Insurance costs are non-refundable.

• If the return is due to my error, all shipping charges will be refunded.
Payment
Etsy keeps your payment information secure. My shop never receives your credit card information. Payment can be made via PayPal or the following credit cards: Visa, MasterCard, American Express, and Discover. Etsy also accepts Etsy gift cards. I do not ship to third parties. California residents will be charged a tax of 8.75% on their purchase.
Shipping
I ship via the United States Postal Service (USPS). The charge is $8 for all orders within the United States, including Alaska and Hawaii. Everywhere else, the shipping charge is $15. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. I strive to ship all orders within 48 hours of payment clearance, but infrequent exigencies, such as holidays and vacations, could delay shipment. In-store pick-ups are not possible. Although each item purchased will be sent in a suitable gift container, special gift-wrapping services are not provided.
Additional policies and FAQs
All items are made in a non-smoking home, and are free of common allergens.

Many necklaces and bracelets can be re-sized if necessary. I offer that service free of charge, although you will be responsible for all shipping charges.

Privacy policy: I treat all information provided as privileged and will not share it. I will only use your shipping/billing address and contact information to communicate with you about your order, to fulfill your order, or for legal reasons (like paying taxes).

I do not accept items on consignment, and, unfortunately, I do not accept requests for made-to-order items at this time. If you have any questions, please feel free to contact me at www.passionforward.etsy.com. Thank you.