Welcome to Patina Junky! We want you to feel like a well cared for guest every time you visit us. Although we cannot offer you comfort & refreshments like we would in person, we do want to help make your shopping experience as wonderful as possible! Please don't hesitate to ask any questions or request any services you may desire, as it will be a pleasure to assist you in any way. ELEGANT GIFT WRAPPING? Certainly! CUSTOM ORDER'S? Absolutely! Just let us know your needs. We work hard on trying to exceed your expections in all areas, including guest services. We hope you enjoy your visits to Patina Junky and love the items we offer as much as we have loved searching for and rescuing them!
OUR HIGHEST GOAL IS TO PROVIDE HIGH STANDARDS OF PLEASING CUSTOMER SERVICE TO OUR GUESTS AS WE PROVIDE THE BEST POSSIBLE SHOPPING EXPERIENCE OF QUALITY UNIQUE ITEM SELECTION. While we go above and beyond to prevent any type of unpleasantry experienced by our guests, we realize at times a problem may arise. In every such case we will eagerly consider all appropriate remedies to ensure a fair resolution. We hope our buyers will be able to feel comfortable in their purchases from Patina Junky, knowing they will always be well cared for with fairness and honest business practices.
~~~ OUR PURPOSE & PASSION ~~~
Patina Junky specializes in visually extraordinary aged items, decor, architectural salvage, books, ephemera & accessories from era's past; loaded with layers of authentic time worn character and appeal. We have a passion for finding and rescuing only the best of the best and most unique among the ordinary and common. The more gorgeous patina of natural age and wear collected on an amazing item, the more we adore it!
~~~ ARE YOU A PATINA JUNKY TOO? ~~~
GET A 10% OFF COUPON CODE FOR ALL FUTURE ORDERS when you join the other admitted "Patina Junkys" by adding our shop to your favorites list and circle. You'll receive a message with a coupon code for use indefinitely on every future "Patina Fix"!
~~~ UPCOMING SALES & COUPON CODE OFFERS ~~~
Do you want to know when to hit our sales or how to save on a future "Patina Fix"? Join our Patina Fix E-mail List to be notified of every chance to save, be it coupon code or sale!
**TO SIGN UP, send an email to PATINAJUNKY [!at] YAHOO.COM, with the subject line reading, "PATINA FIX EMAIL LIST" and that's it! You'll will recieve ways to save as they become available, with no additional spam!
Accepted payment methods
Returns and exchanges
We want you to be completely happy with all of your purchases from Patina Junky. TO BUILD & ENCOURAGE YOUR CONFIDENCE AND TRUST IN OUR COMMITMENT TO QUALITY, FAIRNESS AND HONEST BUSINESS PRACTICES, WE WILL EXCEPT RETURNS according to the following:
1. Returns will be accepted when we are notified within 72 hours of your receiving the purchased item(s). Please notify us in writing under the subject 'RETURN' through an Etsy CONVO message or EMAIL to patinajunky [!at] yahoo.com . Kindly include your order number, name and contact information; also we request you leave the reason so we can make improvements please.
2. Returned item(s) must be return shipped with proper insurance to the our address found on the shipment invoice within 86 hours of the item's shipment delivery to you the buyer. Return shipping costs are the buyers responsibility.
3. YOUR CHOICE OF REFUND, STORE CREDIT OR EXCHANGE will be issued right away once we have received the item by return shipment in its original condition.
We hope this policy may assist in achieving our ultimate goal: TO ENSURE OUR GUESTS SATISFACTION IN AN EXCEPTIONAL SHOPPING EXPERIENCE AND PURCHASE.
~~~ PAYMENT METHODS ~~~
Upon checkout, payments are accepted through from ALL MAJOR CARDS, CHECK OR ACCOUNT DRAFT. Both credit and debit are available through Paypal (buyers do not need an account with Paypal when paying with either a credit or debit card only). Payments by CHECK OR ACCOUNT DRAFT are also available through Paypal, but only when buyer has a Paypal account with this option set up. We do have LAYAWAY PLANS AVAILABLE, please see below under "Additional Information" for further details.
~~~ IMPORTANT BUYER INFO ~~~
TO ENSURE YOUR EXPERIENCE WITH US IS THE BEST WE CAN POSSIBLY PROVIDE, please check that you have done the things listed below before each purchase:
a. Fully read our current shop policies. If there are any questions, please contact me so we may address them.
b. Read the Item Description to be sure about the size and other details of items. Be sure to contact me for clarification of any questions you have regarding any item you may purchase.
~~~ LAYAWAY ~~~
Layaway Plan's are available upon an agreement arranged prior to purchase. To request Layaway, please reach us by an Etsy Convo message, or email a message along with your name and contact information to: patinajunky [!at] yahoo.com
~~~ SHIPPING PRICES LISTED ~~~
ANY SHIPPING PRICE LISTED AS $0.00 INDICATES SHIPPING UNABLE TO BE CALCULATED WITHOUT DESTINATION ADDRESS.
In order to receive a shipping rate calculated on your U.S. or INTERNATIONAL shipping address prior to purchase, you may either contact us via convo message or Email at patinajunky [!at] yahoo.com .
~~~ SHIPPING ~~~
We always compare rates to ship products via lowest cost available. Please note at checkout if you must recieve your purchase before a specific date, or if you desire expedited shipping. Shipping Insurance and/or Delivery Confirmation are available only when specified by buyer request.
All shipping costs on all purchases are the closest possible estimates, as well as the cost responsibility of the buyer unless otherwise indicated. However, in the rare event that the actual shipping costs are above the estimated costs, we offer to SPLIT THE ADDITIONAL COST with you as our way to help build trust in our committed policy of fairness & accuracy. This offer does not apply to those items with shipping listed at $0.00; shipping Insurance; Delivery Confirmation; any International Shipping fee's, duties, customs and the like, all costs of which are the responsibility of the buyer.
Orders will be shipped upon confirmation that payment in full has been received. Any difference in actual shipping costs OVERPAID BY THE BUYER exceeding $3.00 will be refunded.
We check every detail of your order before shipping to assure you receive exactly what you purchased. Please contact us right away if there is ever any concern upon receiving your shipment, so we can resolve it for you as quickly as possible. HOWEVER, BE ASSURED THAT WE GO ABOVE AND BEYOND SECURELY PACKING ALL ITEMS FOR SHIPPING TO ENSURE YOUR ITEMS ARRIVE SAFELY AT YOUR DOOR. In fact, may we just apologize in advance for any difficulty you may experience in opening your future package due to too much tape or insulating layers. We really love the things we sell here and would rather be safe than sorry by not sufficiently protecting a treasure from any possible shipping damage.
Additional policies and FAQs
~ An attractive INSCRIBED GIFT CARD may be included in your order with the message you specify at check-out, when you so indicate in the 'NOTES' box during check-out. This service is complementary, as another way we like to pamper our wonderful guests! GIFT WRAP is also available for a small fee of $5 per item, which enables us to extend our high quality standards to a tastefully wrapped and attractive gift you will be proud to send in your name. To select gift wrapping, find the option listed among all our other items for sale by searching "gift wrap" and add it as another item to the order being sent as a gift. Please submit orders of directly shipped gifts separately from any other items that you do not wish to be included in the gift package sent to your recipient.
~~~ LAYAWAY OPTION ~~~
Available. See details above under "Payment Policy".
~~~ CONTACT ~~~
If we can help you at all during your visit, contact us. You can reach us by an Etsy 'Convo' message, or: EMAIL: patinajunky [!at] yahoo.com