PatinaMinerals
Shop policies
Last updated on
April 18, 2011
Thank you for choosing Patina Minerals!
Each item is handmade, fresh to order and requires time for processing. Our current processing time is 7-10 business days. Sometimes we fall behind when our items are featured on the front page or in Etsy's blog. Thank you for your understanding.
We want you to be happy with your purchase so we offer free color customizations on all items. If you would like to customize a kit, please note any changes with your payment.
Each item is handmade, fresh to order and requires time for processing. Our current processing time is 7-10 business days. Sometimes we fall behind when our items are featured on the front page or in Etsy's blog. Thank you for your understanding.
We want you to be happy with your purchase so we offer free color customizations on all items. If you would like to customize a kit, please note any changes with your payment.
Accepted payment methods
Returns and exchanges
We offer a 7-day 100% money-back guarantee on all items. If you are not happy with your item for any reason, please send it back for a full refund of the purchase price (less shipping). Please contact us for return instructions.
Payment
Payments or payment arrangements should be made within 3 days. We accept Paypal, personal checks and money orders.
Shipping
US ORDERS:
All US items are shipped via USPS First Class mail with delivery confirmation within 10 business days. Custom orders may take longer.
INTERNATIONAL ORDERS:
International orders are shipped via USPS Priority Mail or Express Mail by request with 10 business days.
USPS Priority Mail (2-3 weeks) - not trackable
The first item is $14.00 and all additional items ship free
..........................................................................................................................
Express Mail (5-7 days) - trackable
The first item is $35.00 and all additional items ship free
NOTE: I cannot be held responsible for Customs times and fees
All US items are shipped via USPS First Class mail with delivery confirmation within 10 business days. Custom orders may take longer.
INTERNATIONAL ORDERS:
International orders are shipped via USPS Priority Mail or Express Mail by request with 10 business days.
USPS Priority Mail (2-3 weeks) - not trackable
The first item is $14.00 and all additional items ship free
..........................................................................................................................
Express Mail (5-7 days) - trackable
The first item is $35.00 and all additional items ship free
NOTE: I cannot be held responsible for Customs times and fees
Additional policies and FAQs
We welcome wholesale and drop ship orders. Please convo us for details.