PatinaQueen

HANDMADE JEWELRY & SUPPLY SHOP PatinaQueen.com

Carolina Beach, North Carolina
71,146 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

PatinaQueen is taking a short break

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Note from shop owner Patina Queen will reopen on September 22nd. Tom and I are eloping to Colorado! Visit the link to learn more about our elopement plans :D https://www.honeyfund.com/wedding/allen-walent-09-15-2021

All current orders awaiting shipment will be in the mail by 9/7. Also, any orders placed at PatinaQueen.com will ship when we return.

Thank you! Heather

Note from shop owner

Last updated on Sep 5, 2021

Patina Queen will reopen on September 22nd. Tom and I are eloping to Colorado! Visit the link to learn more about our elopement plans :D https://www.honeyfund.com/wedding/allen-walent-09-15-2021

All current orders awaiting shipment will be in the mail by 9/7. Also, any orders placed at PatinaQueen.com will ship when we return.

Thank you! Heather

Patina Queen

Contact shop owner

Patina Queen

Reviews

Average item review
5 out of 5 stars
(40085)
See reviews that mention:
Quality 1816 Shipping 4050 Customer service 3780

Updates

Shop Patina Queen now and save 10% on orders over $10! Also, FREE S&H On all US orders over $35. Double savings! https://etsy.me/3cKp3n1
NEW CHARMS at Patina Queen! June SALE, 10% OFF all orders $10+. Discount automatically applies in cart. heart
View all 199 updates

About PatinaQueen

Sales 71,146
On Etsy since 2008

A jewelry designer a little obsessed with patinas :)

I started making and selling jewelry when I was in the 7th grade in my grandmother's beauty shop. The rest is history! I'm so blessed to be able to call this my full-time job....going on 11 years now. As a published jewelry designer, I've spent the last decade creating tailored pieces for magazines, custom work for boutiques and galleries, and collections for costume designers for television and film. Regardless of what I'm up to, I will always be obsessing over the next patina finish to share with you here on Etsy. :D

Thank you SO much for supporting handmade! XO, Heather

Shop members

  • Patina Queen

    Owner, Designer

Shop policies

Last updated on July 18, 2021
Welcome to Patina Queen!

Please note that because all of my patinaed findings are done by hand, the shades of blues, greens, browns, etc. may vary slightly from the photo. When you patina an item you are at the mercy of the material, chemical ratio, humidity, etc. I take great pride in my work, and make all efforts to replicate the patina I present to you. Please feel free to convo me with any additional questions.

Please remember all patinaed surfaces should be cared for properly. Never submerge a piece into any solution. Do not bathe or swim in jewelry that has been patinaed.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
RETURNS: Returns will be honored within two weeks of delivery date. Original S&H charges will not be refunded. The shipping charge for the returning item/s is the responsibility of the buyer. The item must be returned unused. Once received and evaluated the refund will be granted. Used wire and custom orders cannot be returned for a refund.

EXCHANGES: Patina Queen does not accept exchanges, although you can return an item within the allotted time frame above for a refund of the purchase price of the item/s (minus any S&H charges).
Payment
We accept PayPal & Etsy Payments.
Shipping
WHAT ARE YOUR SHIPPING CHARGES?
All orders are shipped 1st class through USPS.
United States: All domestic orders ship for $4.50 and include tracking.
CANADA: $14.00 and includes tracking.
EVERYWHERE ELSE: $20.00, tracking until it leaves the US.

WILL YOU COMBINE SHIPPING FOR MULTIPLE ORDERS? I am glad to refund your over charges in shipping for multiple orders placed on the same day if you notify me, otherwise they will most likely go out separately.

HOW WILL MY ORDER BE SHIPPED?
ALL orders are shipped to your Etsy address unless otherwise stated on the "note to seller" section of your invoice. You may also convo me for an address change.

WHAT HAPPENS IF MY PACKAGE IS LOST IN THE MAIL?
Patina Queen is not responsible for lost or damaged packages.
US orders: If you are concerned in any way, I HIGHLY recommend you convo me with a request for insurance. All US orders do receive a tracking number.
International orders: Tracking numbers can vary, depending on country.

CAN I UPGRADE TO QUICKER SHIPPING?
US customers may upgrade to priority for an additional $4.00. International orders may upgrade as well, please convo me for pricing. Please contact me on the day of your order if you would like your package upgraded. I will send you a money request through PayPal for the additional postage. You must pay for this before it will be shipped.

CAN I ADD INSURANCE?
All US customers are recommended to purchase insurance for large orders. Please convo me and I will calculate the cost for you and send you a PayPal money request. .

International customers may also insure their orders, although you must upgrade your shipping to priority (excluding "flat rate options") in order to gain insurance. Please convo me for further details after you place your order.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?
Orders ship within 1-3 business days (M-F). All orders ship from Carolina Beach, NC. Once processed and shipped, West coast orders, on average take 3-5 days to arrive, East coast around 2-3 days, and International up to 10 or more days depending on customs.

I WANT TO KNOW IF MY ORDER HAS SHIPPED, WHAT DO I DO?
Your "Purchases" section will show a copy of your invoice with additional shipping/tracking info.
Additional policies and FAQs
DO YOU OFFER DISCOUNTS?
Yes, when offered, the code will be on the shop's homepage.

FEEDBACK: My customers are VERY important to me, and their happiness is of the utmost importance! I put a LOT of time and effort into this shop and want it to run smoothly. Thank you again to ALL my customers, you have impressed me, more than words can express with your positive feedback...such kind words, I'm very grateful :)

I HAVE MY OWN CHARMS, WILL YOU CUSTOM PATINA THEM FOR ME?
I typically welcome this and have done custom work for many people in the past, although because of the demand of PQ supplies I am unable to do custom work at this time.

MY CUSTOMERS ROCK!!! Yes, that is you! Thanks again to all of you who have left such wonderfully positive feedback--you inspire me to keep on making cool stuff :)

Sincerely,
Heather, Patina Queen