patinaware's Shop Policies
** PLEASE NOTE **
Some photos are taken at close range ~ pieces may appear larger than they actually are, so please be sure to read all measurements carefully.
If you have any questions, please feel free to contact me.
Payment can be made using -
- Etsy's own checkout system / Direct checkout
- Etsy gift cards
Once payment has cleared your package will be sent USPS First Class mail next business day, unless this falls on a Saturday.
In this case your item will ship the following business day..
**International Buyers** ~ All customs and tariff fees for international shipping are the responsibility of the buyer. Please realize I have no control over how long items are held up in customs.
Refunds and Exchanges
Refunds are done on a case-by-case basis.
Please notify me within 24 hours of receiving, if there is a problem.
Returns need to be postmarked and heading back to me within 3 business days of receiving using delivery confirmation, and in unworn/original condition.
All shipping charges are the responsibility of the buyer, UNLESS it's a mistake I made. In this case I will cover the shipping charges.
** CUSTOM ORDERS CANNOT BE RETURNED FOR EXCHANGE OR REFUND **
Additional Policies and FAQs
All jewelry is sent in a gift box tied with ribbon.
Last Updated June 28, 2015