patontheback

Pat on the Back

Fountain Hills, Arizona On Etsy since 2008

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

patontheback

Pat on the Back

Fountain Hills, Arizona | 12,184 Sales

Announcement    PLEASE READ: Due to unprecedented demand, I'm not able to process most orders for three business days. Thank you for keeping this in mind. Expedited shipping means it may be faster for the delivery services, not for my processing. See Etsy's calculated shipping on every item, and see excess calculated shipping refunds in my policies.
Think someone or you might need a one-of-a-kind way to hold beverage, keys, ID? This is your home for custom insulated bottle totes since 1996.
Always available, handcrafted gifts: cool ties/neck coolers for warm days, quilt fabrics, notions, pre-cuts, and sew many more gifts and necessities.
30% off through 10/14: Save on fabrics, patterns, notions, and more in "on sale" category. Don't miss items in "free shipping" category through 10/12.
Scroll down for shop updates, policies, excess shipping, and see FAQs on each item.
Handcrafted creations take a little longer to ship as they'll be custom, and often one-of-a-kind, generally, no extra charge! Typically custom handcrafted items are 3-4 weeks. All items have shipping information. Put your postal or zip code in for estimates.
Thank you for shopping! See my five star ***** reviews to ease your mind.
You deserve a "Pat on the Back!"

Announcement

Last updated on Sep 29, 2020

PLEASE READ: Due to unprecedented demand, I'm not able to process most orders for three business days. Thank you for keeping this in mind. Expedited shipping means it may be faster for the delivery services, not for my processing. See Etsy's calculated shipping on every item, and see excess calculated shipping refunds in my policies.
Think someone or you might need a one-of-a-kind way to hold beverage, keys, ID? This is your home for custom insulated bottle totes since 1996.
Always available, handcrafted gifts: cool ties/neck coolers for warm days, quilt fabrics, notions, pre-cuts, and sew many more gifts and necessities.
30% off through 10/14: Save on fabrics, patterns, notions, and more in "on sale" category. Don't miss items in "free shipping" category through 10/12.
Scroll down for shop updates, policies, excess shipping, and see FAQs on each item.
Handcrafted creations take a little longer to ship as they'll be custom, and often one-of-a-kind, generally, no extra charge! Typically custom handcrafted items are 3-4 weeks. All items have shipping information. Put your postal or zip code in for estimates.
Thank you for shopping! See my five star ***** reviews to ease your mind.
You deserve a "Pat on the Back!"

Items

 
Patricia Hashimoto

Contact shop owner

Patricia Hashimoto

Reviews

Average item review
5 out of 5 stars
(2621)
See reviews that mention:
quality 300 shipping 769 customer service 316

Updates

"Available now #coolties #neck coolers #abalone #condolences #torastripe"
Wanted to show you how lovely this is.
View all 59 updates

About patontheback

Sales 12,184
On Etsy since 2008

World traveller at heart works from home

I've had an online store since living in the Silicon Valley in the late ‘90s. An engineer friend gave me 4 hours of html training, and the rest of my site is history! I've been a quilter for decades; although the first quilt is stupendously badly made. I've loved fabric and designing all my life. My first attempt at creating my world was on my window shade, to the dismay of my parents. Despite being an artist at heart, playing piano by ear, I reluctantly managed to earn a Bachelor’s degree in Business due to the uncertainty of the economy in the 1980s looking forward to gainful employment. There were few jobs available in the rust belt, so I moved west to CA; home for 17 years. After graduating from Santa Clara University, and marrying in its Mission, I decided that due to my flawed “tact” gene, I’d be better off not working for corporate America. I made my way to the top immediately by owning Pat on the Back, my own business. Making handcrafted products was the first phase of the business, but I found that others shared my love of fabric, and decided to make fabric available to all. I've made my home in Arizona since 2001 with the love of my life.

Shop members

  • Patricia Hashimoto

    Owner

    Self-proclaimed fabricholic and designer. Art lover & musician at heart, I've a BBA & MBA, and really love the business side. Handcrafted items were first, but when others loved my fabrics, I shared. Home is AZ since 2001 with the love of my life.

Production partners

  • Kim H (retired)

    Las Vegas, NV

    Kim is now retired and is happy to unclutter her stash of craft show shirts. She hopes to enjoy her time off.

Shop policies

Last updated on August 9, 2020
Home of unique insulated bottle totes since 1996, offering other handcrafted select merchandise at exceptional value. You deserve a "Pat on the Back!" I LOVE FABRIC! Therefore, I must create more handcrafted items and gifts. Thank you for shopping! I realize you have many options.
Please scroll down to read BEFORE you purchase. There's a lot to read here!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Items on sale
Returns and exchange details
Email me with any questions BEFORE you purchase. Please note the word EXCHANGE - money will not be refunded. NO refunds nor exchanges on custom orders, CUT FABRIC, patterns/books, and some other items. Some SALEABLE items may be exchanged in person, or shipped at your expense with delivery confirmation.
Payment
INTERNATIONAL SHIPPING TEMPORARILY PAUSED due to long delays
You are responsible for any loss by any third party (USPS, your country's postal service, or other carriers). If you do not understand the scope of this statement, contact me BEFORE you purchase.
Note: Your phone number is required by Customs and may be viewed by 3rd parties. Include your phone number, to enable completion of your transaction.
Shipping
IMPORTANT SHIPPING INFORMATION - PLEASE READ NOW TO SAVE TIME LATER
I always find the most economic and and efficient way to ship. Shipping overpayments greater than $2 are generally refunded after you receive your package.
Etsy's shipping calculator cannot possibly account for flat-rate and regional rate packaging used for packages exceeding 16 oz (one pound). See previous paragraph.

FAST AND SAFE SHIPPING
To maintain security, I am obligated to ship only to the address provided in the original order. I am not responsible for shipping to addresses supplied by the purchaser after order has been placed. I only have your shipping address, not your billing address.
Most items shipped within one business day of receipt. Tracking available for every order. I am a big fan of the US postal service, which does a fabulous job in most cases.
For additional insurance, please let me know by leaving a note when you purchase, as I have absolutely zero control over post offices and employees. Thus, I am not liable for their mistakes and their mistakes are not a reflection on my shop.
Order pick-up available at events on my website. No Fountain Hills pick-up option. See https://www.patontheback.net/calendar (none currently)

INTERNATIONAL ORDERS - TEMPORARILY PAUSED due to shipping delays
*****PHONE NUMBER REQUIRED: Include your phone number when you purchase to enable the completion of your transaction.*****

I am not responsible for VAT, tariffs, customs fees, nor any other fees any country imposes on imports. Please research potential fees yourself through your country's resources. I have absolutely zero control over post offices and employees. I am not responsible for delays or additional fees charged at customs, as I have no control over any outside entity nor its employees.
Expect your order to arrive after it clears customs, which could be as long as a month, but often less time. For additional insurance, contact me BEFORE you purchase, as it is available on most packages for a nominal fee.
I cannot refund lost, stolen, delayed, or any other damaged packages, since I have no control once it is tendered to any other entity or its employees. If you have not received your parcel, please contact your local postmaster with the tracking information I have sent. I do not have any additional information available but they may, and I will not replace missing parcels.
Additional policies and FAQs
Wholesale prices offered when a $250 retail value is reached. Custom orders welcome and encouraged.

More information

Last updated on Aug 9, 2020
Frequently asked questions
Multiple fabric quantities

FABRIC ISN'T CUT UNTIL YOU PURCHASE, and will be continuous, rather than cut separately, just like in brick and mortar fabric shops. See shipping to your location available on every item detail.

What does it cost to ship?

Etsy's built-in shipping calculator used for just about everything. Put your zip code or postal code in, and select delivery speed.
Etsy's calculator estimates priority and first class pretty well, but can't possibly account for regional rate and flat-rate packaging, which is often lower. See shop policies for more information.
Estimate on USPS' shipping calculator (postcalc.usps.gov) from my zip code 85269 to yours. Most fabric weighs 4-6 oz. per yard, so enter a weight and your and my zip codes to gauge.

How much do you have?

If you'd like more than appears in the pull-down menus, please read the description. If the description doesn't say how much is available, tell me HOW MUCH more you'd like, and I'll let you know if I have as much as you are interested in. That'll save both of us time.

Exchange policy (excluding cut fabric)

No refunds nor exchanges on custom orders, CUT FABRIC, patterns, and some other items. Please note the word EXCHANGE - money is not refunded.
Contact me with questions BEFORE your purchase. I LOVE my five star ratings, and so should you!
In the event of an exchange of SALEABLE items, you'll pay for shipping both ways, which means shipping to you, and shipping back to me with delivery confirmation.
Your exchange amount will be a credit for a future purchase, or an item exchange. If what you returned to me can't be sold as new, it is not returnable. You wouldn't want to purchase something as new that isn't really new, would you?

Samples

Wouldn't it be great if you could get a sample? Just purchase a fat quarter 18" x 22" which is the smallest size I offer. I can also enclose a small sample with your order if you let me know what fabric.