PaulaArt

On large heavy pieces that do not fit priority flat rate I will use fedex if less and refund overcharges of $2 or more without being asked. Fedex does not ship to post office boxes but they do deliver to mail box store po's. Etsy only calculates via usps, know too that sometimes calculated shipping for combined items is 'off' and if so I will refund overcharges. Don't hesitate to ask what fedex rates are if you see something you really want but are aghast at estimates usps rates! *I usually ship within hours of an order so please make sure address/credit card on file etc are all correct!

Keep in mind that just because many of my pieces are heavy metal, things can still break if dropped on the floor. I nut and bolt objects, epoxy them and weld. (even heat welded objects can break if hit just right) I take great care when shipping to protect your art through transit. I am not responsible for what happens to it after you get it! If a pet or child knocks something over and it crashes to the ground and breaks it does not reflect poor craftmanship on my end! Also, keep in mind that I am working with found materials that are aged and in many cases pretty rusted ~ if you leave them outside you can expect more rust over time due to humidity/wetness. If using indoors keep away from sink areas or where water is present.

If over time you notice any rust forming that doesn't bode well with you, GENTLY sand the area and spray or brush on an oil based varnish/polyurethane. Heavily rusted pieces,kitchen & jewelry holders are usually painted and/or varnished twice.

For orders returned to me because you do not like/want the item or failed to read listing details / didn't get quantity you thought you would or notice flaws in photos I will refund you once I have received the order in the same package/condition less shipping of original order. IMPORTANT: You are responsible for shipping fees back to me with a tracking #.
For orders returned to me because of failure to pick up package or for any other reason such as incorrect address/outdated address etc, I will refund for the cost of the item less original shipping fee that you paid. I can resend the item to the correct address if you want to pay for shipping again.

*Often times I pack/ship items almost immediately when purchased.