paulaberryjewelry is taking a short break
Accepted payment methods
Returns and exchanges
-Finished jewelry may be returned within a month for repair (if it breaks through normal use) or for a full refund.
-Because I will be listing supplies not made by me, I cannot always guarantee their durability and quality. I will try to be as accurate as I can in the listing. If you are unsatisfied with your supplies purchase, please contact me right away and I will give you a full refund as soon as you return the damaged items.
-I will not ship an item until I have received payment in full. This includes waiting for a personal check to clear.
-I will relist an item if I have not received payment within 1 week (unless the buyer has made other arrangements with me). I will send reminders to the buyer every two days.
-Once a payment has been received and cleared, I will ship it by the end of the next business day. I will then send a convo with the ship time to the buyer.
-The buyer is responsible for providing a correct shipping address.
-It is the buyer's responsibility to request shipping insurance to protect against lost packages.
-It is the buyer's responsibility to pay all duties, customs, or VAT fees that their purchase may incur when it reaches their home country. Any customs forms will be marked "merchandise". I will not forge customs forms, please don't ask.
Additional policies and FAQs
-If the buyer does not pay within a week, and does not respond to my messages, I will leave negative feedback.
-If there is any conflict between myself and the buyer, I would prefer that we resolve it via email and conversation than in the feedback section. All I ask is that we communicate. :)