PaulHelm
London, United Kingdom
Shop policies
Last updated on
January 3, 2016
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Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Payment
Payment:
I accept payment by Paypal and through the Etsy Direct Checkout with which you can use the major credit/debit/bank cards. You can also use Etsy Gift Cards.
Personal cheques accepted only for pounds sterling with UK banks.
I accept payment by Paypal and through the Etsy Direct Checkout with which you can use the major credit/debit/bank cards. You can also use Etsy Gift Cards.
Personal cheques accepted only for pounds sterling with UK banks.
Shipping
Postage:
UK: First class Royal Mail for packages up to 500gr.
Hermes courier (tracked) for packages over 500gr.
International: Royal Mail Air Mail.
Tracking for international shipments adds about £5 to the cost which most customers prefer not to pay for. If you do want tracking let me know and I will give you a price and instructions how to pay.
I usually obtain proof of postage.
I will let you know through Etsy as soon as your order has been shipped.
I am in England so delivery times to other countries can be long, especially before Christmas. So order as soon as you can.
I can provide quotes for urgent courier deliveries when required.
Combined postage:
I will combine postage for items which can be mailed together in the same package.
UK: First class Royal Mail for packages up to 500gr.
Hermes courier (tracked) for packages over 500gr.
International: Royal Mail Air Mail.
Tracking for international shipments adds about £5 to the cost which most customers prefer not to pay for. If you do want tracking let me know and I will give you a price and instructions how to pay.
I usually obtain proof of postage.
I will let you know through Etsy as soon as your order has been shipped.
I am in England so delivery times to other countries can be long, especially before Christmas. So order as soon as you can.
I can provide quotes for urgent courier deliveries when required.
Combined postage:
I will combine postage for items which can be mailed together in the same package.