PayneAndComfort

self care for the mind and body

Manchester, Connecticut

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Wicked soothing since 2015, Payne & Comfort is a rad product brand dedicated to stress relief, self care and relaxation of the mind + body. Our hot/cold therapy packs are made with natural materials including 100% cotton fabric, flaxseed, and dried lavender. They can be heated in the microwave or cooled in the freezer for soothing natural healing.

To stay in the know, you're gonna want to follow us on Instagram @payneandcomfort for exclusive sneak peaks, sales, and specials!

>>> instagram.com/payneandcomfort
>>> facebook.com/payneandcomfort
>>> pinterest.com/payneandcomfort
>>> payneandcomfort.com

Want to get in touch? Email payneandcomfort [at] gmail.com or start an Etsy convo here >>> https://www.etsy.com/conversations/new?with_id=56959964

Want to find Payne & Comfort in stores? Visit payneandcomfort.com for more information and to sign up for our newsletter.

Thanks for visiting and for your support of handmade!

Announcement

Last updated on Jan 12, 2022

Wicked soothing since 2015, Payne & Comfort is a rad product brand dedicated to stress relief, self care and relaxation of the mind + body. Our hot/cold therapy packs are made with natural materials including 100% cotton fabric, flaxseed, and dried lavender. They can be heated in the microwave or cooled in the freezer for soothing natural healing.

To stay in the know, you're gonna want to follow us on Instagram @payneandcomfort for exclusive sneak peaks, sales, and specials!

>>> instagram.com/payneandcomfort
>>> facebook.com/payneandcomfort
>>> pinterest.com/payneandcomfort
>>> payneandcomfort.com

Want to get in touch? Email payneandcomfort [at] gmail.com or start an Etsy convo here >>> https://www.etsy.com/conversations/new?with_id=56959964

Want to find Payne & Comfort in stores? Visit payneandcomfort.com for more information and to sign up for our newsletter.

Thanks for visiting and for your support of handmade!

Items

 

All Items

Erin Payne

Contact shop owner

Erin Payne

Reviews

Average item review
5 out of 5 stars
(496)
See reviews that mention:
Quality 76 Shipping 65 Customer service 23

About PayneAndComfort

Sales 2,763
On Etsy since 2015

Discovering Self Care

My name is Erin Payne (the brand name makes so much sense now, right?!) and I’m the owner and lead maker behind all of Payne & Comfort’s products. Some of my favorite things include skulls (duh), pizza, tarot, overthinking and astrology (I'm a textbook Virgo with a lot of Libra and Capricorn placements). I got my start on Etsy in winter of 2015 making hand warmers to earn some extra cash in addition to my full-time management job at a local boutique.

With the encouragement of my boss at the time, I started selling my products in her store. Wholesale opened up a whole new world of possibilities for P&C, and I slowly started working less hours at the store to focus on my business. About 3 years in, P&C became my main source of income and (after years of working multiple jobs) I'm so happy to say it's now my only job!

As amazing as it is to be a small-business owner, it's also extremely stressful at times. My relationship with self-care hasn't always been the greatest. I've always been a work-work-work person. I thought relaxation was a waste of potential productivity. I was constantly doing things for other people and spreading myself too thin. But after going through some personal, financial, and emotional trauma in my late twenties, I knew I had to make a change. I had to start taking time for me. It's still an ongoing struggle, especially during the busy holiday season, but I have a much better relationship with myself now than I ever have.

Once it clicked that my products were self-care items, I really found the heart of my business- I want to encourage others to make self-care a priority. If everyone spent just 10 minutes a day relaxing with a soothing hot or cold pack, the world would be a happier place, don't you think? Can a flaxseed pillow really change the world? Probably not. But I can dream, right?

So heat up a socket sack, close your eyes, put your phone down and REST for a few minutes. The world (and this website) will still be here when you’re done.

I'm eternally grateful to every single person who shops, shares, or otherwise supports my small business. It will forever blow my mind that people use my products to feel good, and that, in turn, makes me feel friggin' awesome. Thank you.

xx

Erin Payne

Shop members

  • Erin Payne

    Owner

    Erin works out of a home studio in Manchester, CT. When not making (which is not often), she enjoys spending time with her partner Dan, learning about astrology, drawing, hiking and watching horror movies.

  • Angela

    Sewing Goddess

    Angela is a master of speed-sewing and has helped produce thousands of hot/cold packs, all while working full-time as a public defender. She works out of her house, which she shares with her wife and (very soon) new baby!

Shop policies

More information

Last updated on Feb 13, 2020
Frequently asked questions
How do I keep my hot/cold pack clean?

Make sure to remove all make-up before using your hot/cold pack on your cute face! Wipe down your microwave or place your hot/cold pack on a clean microwave-safe dish before heating up. Do not use any perfumes, hair sprays, or chemical cleaning products around your hot/cold pack.

How should I store my hot/cold pack?

If you’re ever not using your hot/cold pack, you’ll want to store it in a plastic baggie. If you like it cold, you can store it right in the baggie in the freezer (which also keeps it from smelling like freezer burn, yuck). If you store it outside the freezer, it’s still recommended to keep it in a baggie to prevent accidental stains or prevent mice from getting into it (yes this actually happened to someone). Note the plastic baggie cannot go in the microwave…but you’re smart enough to know that, right?

I’m sloppy and got a stain on my hot/cold pack. How can I clean it?

It’s okay, I’m sloppy too. DO NOT use any chemical cleaning products on your hot/cold pack as these may be flammable when heated and may also cause irritation when the pack touches the skin. To best clean your hot/cold pack, press a warm wet paper towel to the stain and try to soak out as much as you can. If necessary, gently rub a mild, clear hand soap into the stain and continue to soak it up with the wet paper towel. Let it air dry and repeat if necessary. Payne & Comfort products cannot go in the washing machine or dyer. Please note P&C cannot replace hot/cold packs due to stains that occur after purchasing.

There’s something wrong with my hot/cold pack. What do I do?

Oh no! As long as you are following the heating and care instructions above, it should be smooth sailing. But in the rare instance a manufacturer’s defect does occur, P&C will provide a refund less shipping or a replacement product WITHIN 90 DAYS of purchase. After 90 days of use, P&C can no longer offer a refund or replacement. Please email payneandcomfort@gmail.com with all product concerns. Inquiries will be responded to within 48 hours. Please note stains are not considered a manufacturer’s defect. See cleaning and care instructions above.

Do you wholesale?

Yes! Email payneandcomfort@gmail.com to request more information or find me on Faire Wholesale. Thank you for your interest!

Do you offer custom orders?

It depends. If you're looking for one of my products in a different fabric already available in my shop, I can likely do it. Custom sizes however are more complicated, and I may not always have the time to test new products for microwave safety and comfort. Email payneandcomfort@gmail.com to discuss options and pricing. Please note custom orders will not be available at all during the months of October-December due to increased holiday order volume.

Do you ever offer sales or coupons?

Sure thing! Email subscribers get 10% off one order by signing up at payneandcomfort.com. I also run several shop sales throughout the year! The best way to be notified when those are happening is to subscribe to emails. You can also follow @payneandcomfort on Instagram (although email subscribers find out about sales first)!