pdmgraphicdesign

Polkadotmouse Graphic Design

35 Sales

pdmgraphicdesign

Polkadotmouse Graphic Design

35 Sales On Etsy since 2010

0 out of 5 stars
(23)

pdmgraphicdesign is taking a short break

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Cheryl Davies

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Cheryl Davies

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Shop policies

Last updated on February 4, 2011
Hi, thanks for visiting our shop. There is a wealth of enthusiasm and passion about design at Polkadotmouse. We have over 20 years experience and are confident that the design solutions we produce will truly reflect the ideals and aspirations of each company we have the pleasure of working with.

We are located in a village in the beautiful Forest of Bowland in the UK - a wonderfully inspiring environment for designers.

We believe that the design process should be a shared experience, it will bring your brand to life. It doesn't matter to us how small or large your business is, everyone gets the same commitment and dedication.

We want you to enjoy the experience.

Unless you purchase a premade logo, all our designs are specifically tailored to your brief and your company ethos.

To see more samples of our work please visit our website www.polkadotmouse.,co.uk

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
PayPal is our preferred method of payment or eCheck payment via Paypal. It takes usually 3-5 days for an eCheck to clear. If you are located in the UK, we will accept a cheque.

No proofs will be sent out before payment has been cleared. Payment is always due in full upfront unless otherwise stated.
Shipping
Shipping is free as all the files will be sent electronically.
Refunds and Exchanges
Full refunds must be requested PRIOR to receiving initial concepts. Once Etsy has confirmed the cancellation, a refund will be given.

Requests for partial refunds are to be made within two days of receiving the first proofs, we will always try to present you with a design solution that we think is the correct one for your business and based on your brief but if you feel that the design is not going in the right direction, there will be an automatic $50 service fee for the work already undertaken. Any requests for refunds after this time period will be handled on a per-project basis.

Please contact us with your feedback within a month of receiving the initial designs, this will allow for the quick progression of the project. If we have not heard from you after this first month, we will have to consider that the working relationship is over and we will retain full payment.
Additional policies and FAQs
If you purchase a custom logo, you will either receive 3 or 5 concepts depending on the package you have chosen. These have unlimited revisions. Once we have finalised the design, we will email you the logo in various formats to include the CS4 Illustrator vector AI and EPS file in Pantone and CMYK versions, a CS4 Photoshop JPEG, a TIFF and a PNG file.

If you purchase further items with the logo, we will work on these designs once the logo is finalised. You will then receive a high resolution print ready pdf proof that you can pass onto your print shop.

Please note, that the colour you see on the screen may slightly differ to the actual printout result. We work with Pantone colours and will provide you on completion with the actual Pantone reference number and also the four colour breakdown of the Pantone colour.

All unselected concepts remain the property of Polkadotmouse and it is prohibited to use or copy any of the unselected concepts presented to you.

We reserve the right to display any samples of our work in our shop for reference purposes.