Rafal Szczygiel on May 17, 2014
We received our invitations on time as arranged. They look even better in reality than in pictures. They are of excellent quality and the colors look great. Also a big thank you to Jo for her help with wording and care in making sure that proofs were correct before going to print. We would highly recommend them to everyone. Very professional in all aspects of our dealings with them :)
Aneesa Lala on May 8, 2014
Jo was extremely professional, the workmanship of the cards are absolutely gorgeous, and I received my invitations on time! Thank you for making my wedding reception 1000 times more beautiful!
Anonymous on Jun 18, 2013
These invitations were absolutely beautiful and original. We have receives loads of compliments and several guests have asked to keep the RSVP as it all looks so beautiful together. I highly recommend these invitations!
- What is the order process?
Have a look through our website for the design(s) which most strikes you-- but keep in mind that we can customize any of it to suit your fancy!
If you’d like to, feel free to order samples.
Place your order on our website. If you have questions, just get in touch with us here on Etsy or via email at info (at) peacockinvitations.com
Review and approve the proofs of your design 2 months prior to the date you’d like to send your stationery out. We’ll email your design in jpeg or pdf format.
Your order will be sent via FedEx to arrive by the date you have chosen to receive your invitations for sending out!
- I’ve ordered a sample, when can I expect it to arrive?
Your sample will arrive within 2-3 weeks of placing the sample order. Depending on the flurry of constant activity in our studio and the distance it has to go to get to you from Europe, it could arrive sooner! But plan on 2-3 weeks, in general.
- What happens after I place my order?
Within 24 hours after placing your order, you will be contacted by one of us here at Peacock Invitations who will walk with you through the design process. This is a relationship which will be ongoing. You can be in touch at any time about anything!
You will be sent an order checklist for you to review and return to us to facilitate the customization process for the stationery which will set the mood for your big day!
- What are my customization options?
We specialize in fully-customizable stationery. We have a growing gallery of designs to choose from, but can also work with you to bring to paper something you visualize which you would like to set the mood of your event.
All ink color, wording, fonts, paper colors, ribbon colors, and mulberry paper wrap colors are customizable.
We currently offer 3 different kinds of peacock feathers, the traditional eye feather, the eye feather in ivory, and the sword feather. If you would like another color or a different feather please let us know and we'll see what we can do.
The combinations of ribbons, feathers, and mulberry paper wraps are truly endless to perfectly finish off your stationery in detail.
- What should I check for on my proofs?
Though the proofs appear on a white background, please note that your invitation will be printed on the paper color of your choice, and your chosen ink colors may appear slightly darker accordingly.
If you are following the guidelines of etiquette, please make sure there are no abbreviations in your wording. All dates and addresses should be spelled out.
Triple check spelling!!!
Double check all dates, names, professional titles, physical addresses, email and web addresses, and telephone numbers and make certain you've included all relevant information
Please note that your proofs will be printed as they appear on the last proof you approve. Once proofs are approved, no alterations can be made.
Please always read our shop's front page announcement for updates on shipping times for samples as well as other important notices. Thank you.
Accepted payment methods
At this point, our only payment method is Paypal.
All orders are paid for in full upon ordering.
Unfortunately due to our extremely limited availability for the coming year, down payment options are only offered when purchasing over 200 invitations or more.
Please contact us if you would like to set up a payment plan, as this can be arranged in certain cases.
All orders are shipped with FedEx. We provide online tracking and insurance. Shipping costs are charged once your order has been completed and has been weighed for an accurate shipping quote.
Samples are shipped with regular priority mail. Due to our tight schedule for the coming year, please allow a 2-3 week turnaround for sample orders.
Refunds and Exchanges
We can move the date, reschedule the order, alter the order, but all payments are final.
Due to the customized nature of our work, we do not refund orders.
Please contact us if any items arrive damaged and we will do our best to find a solution to the problem. Please take photos of any damaged product in the original shipping box as we may need them to put in a claim with FedEx. We make an effort to package our products well so we cannot be held responsible for any damage once we have handed the package over to the postal service. Customs fees and charges are at the expense of the buyer.
Nonetheless, we want you to be happy with your stationery and we strive to give you an excellent customer service experience along with an excellent product! We feel that it is a privilege to be chosen to design your stationery for your special day and we don’t take this responsibility lightly. Being in constant contact with our brides all throughout the process, we will swiftly correct any mistakes made on behalf of Peacock Invitations, and do our utmost best to not only satisfy our customers, but to leave them delighted. We want our brides to feel that their wedding stationery just couldn’t have been more perfect!