peapodscookies

Peapods

New York, United States · 825 Sales

peapodscookies

Peapods

New York, United States 825 Sales On Etsy since 2011

0 out of 5 stars
(201)
Shop owner

Kristie M

Contact

peapodscookies is taking a short break

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Note from shop owner As I prepare for the arrival of my twin girls, Peapods Cookies will not be accepting any new orders for the foreseeable future. Thank you so much for your business these past few years! For you daily Peapods Cookies fix, follow me on Instagram! instagram.com/peapodscookies

Note from shop owner

Last updated on May 28, 2014

As I prepare for the arrival of my twin girls, Peapods Cookies will not be accepting any new orders for the foreseeable future. Thank you so much for your business these past few years! For you daily Peapods Cookies fix, follow me on Instagram! instagram.com/peapodscookies

Kristie M

Contact shop owner

Kristie M

About

Hi, I'm Kristie and I am cookie obsessed!

Growing up with a passion for the arts, I started my adult life in NYC, where I earned my degree in fashion design. I started working in the corporate fashion world and I found myself running home every night to bake for birthdays, baby showers, bridal showers, ANY event I could practice my skills. So finally after my corporate job in the fashion industry really went stale, I decided a life change must be made.

Peapods finally came into existence in early 2012. I finally, after a resolution to follow my passions and do what I love, I started Peapods full time and began trying to make the world happy one cookie at a time!

Now I am happily cookie-ing away, and loving every minute of it! Thanks for taking the time to read my story and visit my shop. I hope you enjoy my designs and cookies.

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Shop members
  • Kristie Mass

    Owner

    Peapods Cookies is my job and my life, and I couldn't be happier :)

Shop policies

Last updated on November 13, 2013
Hi! Welcome to my cookie shop. I hope to be working on an order just for you soon!

Please visit my social media sites!
www.facebook.com/peapodscookies
www.instagram.com/peapodscookies
http://peapodscookies.blogspot.com

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I am a one woman cookie machine, and while I try to accommodate all orders, I can only make so many cookies a week. Please convo me prior to purchasing so we can agree on a delivery date. In the event of a direct purchase without a agreed upon date your order may have to be refunded due to a booked schedule! We can avoid this, just convo me :)

Custom listings are only valid for 48 hours after creation. Unless a certain purchase date is agreed upon, if your custom listing is not purchased within 48 hours of me messaging you the link, I cannot hold your date. I am working on a very packed and tight schedule.

Please check my shop announcement for booked dates! If an order is placed without convo-ing me first and it falls within my booked dates, a refund will be given minus a $0.40 re-listing fee (which Etsy charges and is non refundable for the seller.)

Cancellations: Remember, everything you order from my shop is custom made for you. If an order is placed and I am available and accept your order, any and all cancellations made 2 weeks or more before your event will be subject to a 10% cancellation fee. Any cancellations placed 14-8 days before your event will be subject to to a 50% cancellation fee. There will be no refunds given for cancellations made within 7 days of your event, as your order is already being made and processed. Cancellations are not fair to my customers, who may have not been able to place an order due to a booked schedule.
Shipping
The shipping prices quoted are for USPS Priority mail service. This service can take up to 3 days. If you need a shorter ship window please convo me for expedited rates and options.

I make every attempt to have your cookies delivered for the agreed upon date. On the very rare occasion that there is a shipping delay due to the fault of the carrier, I will work with you to track down and escalate. In the event that the cookies do not arrive on the agreed upon date, I will refund a $15 standard shipping cost and work with you on future order discounts.
Refunds and Exchanges
Please check my shop announcement for booked dates! If an order is placed without convo-ing me first and it falls within my booked dates, a refund will be given minus a $0.40 re-listing fee (which Etsy charges and is non refundable for the seller.)

Damage: I pack all my cookies for shipping with great care, but remember while beautiful, cookies are delicate! I always try to include 1 or 2 extras in case of breakage but things do happen in the mail. I have had no issues with breakage but in case of breakage that results in unusable quantity less than your order placed please send me a picture upon discovery and I will gladly replace the broken ones (if time permits) or issue a credit for future orders.

Taste: I love my vanilla sugar cookies and my customers do too! However, everyone has a different palate and no refunds will be given due to opinions of personal taste. If you are unsure of these cookies and if their taste is right for you, please order a sample.

Cancellations: If an order is placed and I am available and accept your order, any and all cancellations made 2 weeks or more before your event will be subject to a 10% cancellation fee. Any cancellations placed 14-8 days before your event will be subject to to a 50% cancellation fee. There will be no refunds given for cancellations made within 7 days of your event, as your order is already being made and processed. Cancellations are not fair to my customers, who may have not been able to place an order due to a booked schedule.

Shipping: see shipping policy
Additional policies and FAQs
I try my best to get everyone cookies for their events but it is just me here at Peapods Cookies and my schedule fills up fast! If you purchase a listing without messaging me first to discuss your need by date, your order will be subject to my current lead times (approx 2-3 weeks, but check my shop announcement for current lead times) and I cannot guarantee your date! So please convo me first if you need them for a certain event :)