pearlandjane

Announcement    Welcome to Pearl & Jane! We specialize in making Home, Holiday, & Party Decor! To see more of our work and styles visit our Instagram page @pearlandjane. Keep reading for Shop updates...

*** If we have Felt Ball Garlands that are Ready to Ship - it will say this in the listing title if they are already made. Please look for that as some of our newer Garlands are still made to order. All Garlands that can be customized with Colors will take more time. They are made after they are purchased. Some will take up to 2 weeks prior to shipping, and Sequin Shapes/Letters are a pre-order and will take up to 3 weeks prior to shipping. We have grown a lot the past year and also are dealing with Covid interruptions along the way as we try to keep our team safe and healthy. So we appreciate your patience as some garlands will take more time. Please note: No cancellations will be allowed once an order is placed. ***

*** If you need your item by a certain date - please check the current turnaround time in the individual listing for the item that you are purchasing. Remember that the shipping time is in addition to the production time. If you need an item sooner than the turnaround that is listed, please know that during our busy seasons this may not be possible. You are welcome to message us prior to ordering to check. If you order multiple items - make sure to check the turnaround on each item as they may be different. It will take the longest turnaround as your ship date. Holiday items are not guaranteed for delivery prior to a holiday unless the turnaround (production & shipping) in the listing has enough time for delivery from when the order was placed. Please also keep in mind that sometimes the mail moves slower during certain Holiday seasons. ***

*** If you wanting to place an order but live outside the US/Canada - please message us for a custom listing. We will primarily ship via first class mail unless you pick the Priority option at checkout. Insurance will not be included unless you pick the Priority option. Once your package is dropped off to USPS - please know the delivery time is out of our hands. We are not responsible for lost or delayed packages. Please make sure to double check your address prior to checking out as it cannot be changed once the order is placed. ***

*** During the busy holiday season - we are not accepting new custom orders.***

*Please note - we do no accept cancellations. Especially with Holiday Items. Once and order is placed a change cannot be made. We carry Holiday items year round. So if you place an order for an upcoming Holiday - please make sure the turnaround time including shipping time is taken into consideration. Orders are shipping in the order they are received.

Please see our shop policies for additional questions :)

Thank You!!

Amy

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