PearlAndOakSoap

pearl + oak

176 Sales On Etsy since 2014

5 out of 5 stars (25)

PearlAndOakSoap

pearl + oak

176 Sales

PearlAndOakSoap is taking a short break

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Note from shop owner Grand re-opening on 10.01.18

Join us on Facebook at facebook.com/pearlandoaksoap for updates and an exclusive grand opening discount code just for our followers, and follow us on Instagram (instagram.com/pearlandoaksoap) for exciting and beautiful content and shop announcements.

xo,
E + C

Note from shop owner

Last updated on Jul 26, 2019

Grand re-opening on 10.01.18

Join us on Facebook at facebook.com/pearlandoaksoap for updates and an exclusive grand opening discount code just for our followers, and follow us on Instagram (instagram.com/pearlandoaksoap) for exciting and beautiful content and shop announcements.

xo,
E + C

Emily Taaffe

Contact shop owner

Emily Taaffe

Reviews

Average item review
5 out of 5 stars
(25)
See reviews that mention:
quality 3 customer service 2

About

artisan soap + luxury body care

Welcome to my shop! Here you will find handmade natural soaps and luxurious body care products, all made by hand with great care in small batches in Albany, New York. None of our products are EVER tested on animals, PERIOD. Both the hot process and cold process methods are used to create the most luxurious and skin-loving natural bar soaps that you will ever use. We only use fair-trade and conflict free oils and butters, package our products in 100% recyclable packaging, and ship using recycled boxes and/or packing peanuts.

*** ALL ORDERS WILL COME WITH A FREE SAMPLE! HOORAY FOR FREE STUFF!!! ***

Please, if you like what you see, head on over to Facebook and like our page at www.facebook.com/pearlandoaksoap. There, you will find up to date information on upcoming products, specials, and even the occasional giveaway! And follow us on Instagram (@pearlandoaksoap) for beautiful content and exclusive behind the scenes pictures!

Custom ordering is available. Please send a private message which includes your name, contact information, and custom order request, and someone will get back to you within 24 hours.

Shop policies

Last updated on October 1, 2018
Welcome to my shop! Here you will find handmade natural soaps and luxurious body care products, all made by hand with great care in small batches in Albany, New York. None of our products are EVER tested on animals, PERIOD. Both the hot process and cold process methods are used to create the most luxurious and skin-loving natural soaps that you will ever use. We only use fair-trade and conflict free oils and butters, package our products in 100% recyclable packaging, and ship using recycled boxes and/or packing peanuts.

Please, if you like what you see, head on over to Facebook and like our page at www.facebook.com/pearlandoaksoap. There, you will find up to date information on upcoming products, specials, and even the occasional giveaway!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Due to the nature of these items, all sales are final.

If you are unhappy with or have any questions/concerns about your purchase, please feel free to message me, and I will do my best to work with you to come up with a solution. I'm happy if you are happy!

If items are significantly damaged during shipping and you would like them replaced, please understand that you will be responsible for shipping the damaged items back to me at your own expense before I will re-send a replacement order, NO EXCEPTIONS. Again, you are welcome to message me at any time and I will do my best to work with you until you are happy, but this is a firm policy.
Payment
I expect payment to be received within 24 hours of purchasing. Cancellations will not be accepted once your item has been shipped.
Shipping
I am only able to ship within the US at this time. All in-stock orders will ship within 1-3 business days after payment. I mostly ship via USPS priority mail flat rate, which includes $50 worth of insurance. If you would like to purchase additional insurance, please let me know before you pay and I will edit your invoice to reflect the cost of the extra insurance. Typically, USPS Priority Mail arrives within 2-3 business days from shipping date.

Please allow 2-3 weeks for the completion of custom orders, unless otherwise stated. Depending on the size of the order, shipping will be invoiced separately for custom orders after the completion of the order. As with regular orders, shipping of custom orders will be provided by USPS.

WARM WEATHER DISCLAIMER:
If you live in a warm climate, please be aware of the possibility of some products melting during shipping before placing your order. If you are unsure if the product(s) you are ordering may melt, feel free to message me before placing your order. I will always do my best to make sure that every single item arrives safely to your doorstep, but in the even that some or all of your order does melt, not to worry! The products may not be as pretty as you'd like, but THEY WILL STILL WORK. Just pop them in the fridge for a few hours or over night, and they should firm right up again! :)
Additional policies and FAQs
Limited custom ordering is available. Please send a private message which includes your name, contact information, and custom order request, and I will get back to you within 24-48 hours.