PearlAndPixel

Custom & Premade Designs

Nottingham, United Kingdom | 887 Sales

Announcement   Custom Logo Design, Premade Logo Design, Custom Website Design.

For current turnaround times please message or email office [!at] pearlandpixel.co.uk

Announcement

Last updated on Jan 31, 2018

Custom Logo Design, Premade Logo Design, Custom Website Design.

For current turnaround times please message or email office [!at] pearlandpixel.co.uk

Pearl Pixel

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Pearl Pixel

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About

NICE TO MEET YOU

Pearl, the word has Latin and French origins and means, “something precious or choice; the finest example of anything”, which more than defines the heart of our brand. We believe the best design process is one that is a partnership. The finest results come from a collaborative effort with our clients, from understanding your desires and needs to developing something truly unique and valued.



Pixels – small little dots are what make up the images on computer displays – play a key role in any digital design. They represent the small details that we’re so passionate about! The vision behind Pearl & Pixel is to help businesses grow by highlighting their unique advantages, in a creative, visually stunning way. From professional ready made templates, to fully customised designs.



As a designer and a visual artist, I always say that having a professional business presence is important at any level, whether you’re a CEO or a stay at home parent setting up your first online store. I also believe great design should be accessible to all. A well created branding, a beautiful website or a stunning business card should not just be a luxury item. Rather, it should create the greatest value, given the resources available.



Whether you’re just searching for a creative inspiration or looking to start or revamp a business, I hope we can share this journey together.

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Shop policies

Last updated on November 28, 2017
Welcome to Pearl & Pixel. Please read shop policies before placing an order or sending questions. Thank you!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 12 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
All items are described accurately. All items are MADE TO ORDER and we don't offer refunds after a design is order and our time booked for your design.
Please be aware that if we don't hear from you for 30 days (email or etsy convo) we will treat your product as delivered.

Unused rounds of revisions are non-refundable.
Payment
We accept etsy checkout payments. All payments must be made up front. We accept deposit payments for orders over £300 - please message us for details.
Shipping
By purchasing a listing you confirm that you are aware of our turnaround times and shop policies. Turnaround times are listed on the main shop page below the banner.


TURNAROUND TIME

Any turnaround time we refer to means WORKING DAYS (Mon-Fri) - so this means no weekends and no UK public holidays. You may be working weekends or your country may have a different working days/weekends pattern or public holidays than the UK. We understand that however Pearl & Pixel is a UK-based company: during weekends and public holidays in our country the office is closed so we can spend time with our families.

SCHEDULED COMMISSIONS
Any commissions which take more than 5 days to develop will be booked especially for you (for example website design). You will receive the exact timeframe outlining the start date, the preview date, the revisions deadline and the final finish date. These will be included in the listing you order or in etsy conversation prior to purchase. By purchasing the listing you agree to provide the content as requested before the scheduled start date and also respond to any feedback request in the time outlined in the listing/convo.
Delays in supplying information or providing feedback will automatically change the project timeframe and will depend on the current workload. While we do our best to finish each project as soon as possible, we can't be responsible for any delays caused by the client.

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Please use the following information to calculate your turnaround time:

Working days: Monday-Friday = turnaround time EXCLUDES Saturdays, Sundays and public holidays.

Rush orders: Monday-Friday = rush order turnaround time EXCLUDES Saturdays, Sundays and public holidays.


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PRE PURCHASE QUESTIONS AND REQUESTS


Any branding work (excluding premade logos) begins with a questionnaire which you will receive after placing an order. THIS is the starting point where you can inform us about any ideas you have and also provide answers to more detailed questions which will affect your design.

PARTIAL WEBSITE DESIGN WORK - QUOTES

Any partial website or logo design (for example: you have a layout and graphics, and need someone to code, you already have a website and need someone to "refresh" the look, etc.) requires a separate quote but please be aware in some cases they will not be cheaper than a design made from scratch.

LOGO DESIGN REVISIONS

Additional rounds of revisions can be ordered later if required, the price for each extra round is determined by the design level ordered so that it matches the price difference between two levels plus a small processing fee. Unused rounds of revisions are non refundable.


Thank you!

We look forward to working with you.
Additional policies and FAQs
Listing images for custom made logo design and website design show examples of past work and not the exact product or layout you will receive. What you will receive is described precisely in each listing description.

The customer shall be solely responsible for obtaining all necessary authority to reproduce pictures, artwork, photographs, literatures, maps etc. which they provide to use in any design produced by Pearl & Pixel.