Shop policies
Accepted payment methods
Returns and exchanges
Custom orders are made-to-order and are therefore *not* returnable.
No returns, exchange or refunds on sale items or custom orders including bridal orders.
Payment
PLEASE note that payment must be made within 72 hours of purchase.
New Jersey residents will be charged 7% sales tax.
CREDIT CARD CUSTOMERS - You do not need a Paypal account to pay for your order through Paypal. Click the payment button and it will give you the option to pay with credit card without signing up for a Paypal account. Thanks!
New to Etsy? Guide to Purchasing is http://www.etsy.com/help_guide_checkout.php
Shipping
I'm not responsible for lost, stolen or misplace packages, I HIGHLY recommend you purchase insurance for the package… (please convo me if you need to purchase insurance)
TO ALL INTERNATIONAL BUYERS: We have no control over the USPS handling of packages once they are shipped. As such, we will not take any responsibility for late arrivals, missing, lost, stolen or damaged items. Insurance is highly recommended for over $50 of purchase for all international buyers. Please allow 2 to 4 weeks to reach you.
*please make a special note if you want the item to be shipped to different address as a gift*
*for international customers-I can't mark your purchase as a gift
*no tracking number provided for international packages except for Express mail packages*
Additional policies and FAQs
All products are shipped in bubble mailers for protection.
-Most of our jewelry pieces can be made into sterling silver, oxidized silver or 14k gold filled materials. Please inquire about customizing to different choice of metals and gemstones.
-Most of our necklaces are adjustable in length. Please inquire if you need shorter or longer length.
-Wholesale orders and custom designs are always welcome!!
-If you see something in the shop but can't afford it right now. Email me, I can create a payment plan that fits your budget. :)
- Thank you for visiting Pearlina Studio