No reviews in the last year
View all 4 reviews 3 of 4 reviews
Last updated on March 17, 2011
PearWood Industries is a fairly simple operation. That should suit all involved. Each item is hand crafted from a few basic components that I gather regionally. The environment in which my products are generated is clean (maybe not tidy) and free of smoking and pets. Due to the nature of the materials and the construction methods some discrepancies will occur from item to item. That's the beauty of hand crafting, though.
Accepted payment methods
- Money Order
Acceptable methods of payment within the U.S. are: Paypal, personal check, money order, and -- under certain prearranged circumstances -- cash. For orders outside of U.S. borders paypal is the only acceptable option. Payment should be received within three days of the order to avoid cancellation. Within the state of Michigan a 6% sales tax will be added to the charge.
Within a 24 hour time frame of receiving payment the item ordered will be shipped out. However, Sundays and holidays would likely affect that. Current offerings should be adequately handled by USPS, so priority with delivery confirmation will be the primary means. If any other needs exist, with sufficient notification I can make the necessary adjustments. Those adjustments may require additional charges which will be reflected in an updated invoice.
Refunds and Exchanges
The nature of current offerings is unlikely to be subject to deal altering incidents. If the need arises to address an issue, I will work with you to promote a mutually beneficial outcome.
Additional policies and FAQs
Online buying in tandem with design related products and services could pose unforeseen issues. Thankfully, this site allows for excellent back and forth communication to get to the heart of any associated matter.