Announcement Office Hours: Weekdays 4·10PM EST (1·7PM PST) 🐌 SCROLL DOWN FOR FAQ's 😊 Please be sure to read the listing, policies, or check the FAQ's before sending me a convo to ask. Most questions are already answered and it will help you place your order without waiting until 4 PM the next day for my reply! I'd love to reply sooner but I also have a full time career!
Office Hours: Weekdays 4·10PM EST (1·7PM PST) 🐌 SCROLL DOWN FOR FAQ's 😊 Please be sure to read the listing, policies, or check the FAQ's before sending me a convo to ask. Most questions are already answered and it will help you place your order without waiting until 4 PM the next day for my reply! I'd love to reply sooner but I also have a full time career!
DawnMarie Brodetskiy on Oct 24, 2016
Great costumer service, amazing product I love my son's first birthday invitations! Thank you so much!
Georgina Rico on Oct 24, 2016
Jill made the cutest invitations I have ever ordered for a birthday party. She responds very quickly and I had the invitations in my hand faster than I expected.
Rebecca Walker on Oct 22, 2016
These are the cutest invitations ever! Jill is super easy to work with and communication was clear and fast. I can't wait to send these out to family and friends.
Accepted payment methods
- Accepts Etsy gift cards
Always make sure to enter or select the correct shipping address at checkout, as I will ONLY ship to the address listed under "Ship to" on your receipt.
Priority mail shipping is NOT a guaranteed delivery service, and Priority packages are not declared "lost" until 15 days past the expected delivery date. I cannot take responsibility for shipping delays during transit, but I will happily arrange overnight, guaranteed, and insurance options at the buyer's expense and request.
Refunds and Exchanges
Cancellations can not be accepted after proof approval.
Frequently asked questions
How many invitations do I get?
All listings are priced for the minimum of 8 and in multiples of 4 (just click the drop down menu to see the prices associated with quantities up to 40.) Reorders are also subject to the minimum so please be sure to order enough! I can also do more than 40, just contact me and I would be happy to set up a reserved listing for you.
Can I change the color?
Yes, there is a chart in the third photo showing my paper and envelope colors (for embellishments, mats, and envelopes I can ONLY offer colors from the chart).
Can I change the wording?
Yes! I can reword the invitations or notes for any purpose, as long as it fits... please consider the amount of information shown on my samples as a guide. Extensive lines of prose or special instructions (diaper raffles, gift donation requests, etc.) usually require a coordinating insert. Please contact me before placing your order if this is needed so I can set up a listing to reflect the additional pieces.
Can I get a printable file?
Sorry, invitations are not printable due to the die cut embellishments.
How quickly can I get my order?
I apologize but I am not able to take rush orders. Please plan to receive your order up to 10 days after approving the proof (if you absolutely cannot wait 10 days, please understand that I cannot be of service.)
I do ship every order *as soon* as it is finished, and sometimes it is much sooner than 7 days, but I absolutely cannot promise faster turnaround. I know "it doesn't hurt to ask" but the answer will not change... also, placing your order and then asking will not change it either. Thank you for understanding!
Can you design a new theme for my party?
At this time, I regret that I cannot accept custom orders. I will update if that changes in the future!
What is a die cut?
The die cut is the three dimensional motif used to embellish my designs. Not all pieces feature a die cut embellishment... some coordinating stationery is shown without the die cut and use coordinating graphics instead, to match the invitations but with a lower cost.
Please note my die cut designs are not clipart and I cannot "print" the motif on the invitation to save money. The graphics that I use for digital proofs are not of print quality; they are simply sketches of the shape used to help represent the finished product for proofing purposes only.
What is the difference between "matted" and "flat"?
Matted invitations are trimmed smaller and mounted on a second layer of colored cardstock to produce a frame around the invitation. Almost all of my items are listed in versions with and without a mat to give you a range of sizes and formats to choose from. If an item is not shown in the format you would like, just ask and I'll be happy to get you a quote (just let me know how many you need, the desired size, and desired format).