PeepalooFields

Exchanges of unused, un-caked and unaltered product will be accepted within 5 days of delivery confirmation. Damages and losses will initially be required to go through the USPS, but we will strive to have a product in your hand someway, somehow!

Buyer pays all shipping costs for exchanges and original shipping costs will not be refunded.

Payment is accepted at checkout. Once payment is received, product will be distributed in a [usually ridiculously] timely manner.

Cancellations must be made within 24 hours or prior to shipment notification (which ever occurs first).

Shipping is standard USPS ground. Shipping upgrades may be available if absolutely needed, just message me and we can work something out prior to your purchase. Due to rising costs of shipping, insurance will be an optional upgrade for $1.25 at check out and no longer included in shipping costs (so sorry!). Any packages that contain more than 1 pound (4 or more skeins of yarn) of product will automatically ship Priority mail and will be insured per USPS allowance of $50.

Shipping prices include: Cost of Stamp, Cost Packaging Supplies (one mailer, bags for yarn, labels, shipping labels, paper, printer cartridges, etc) and help with the Etsy listing fees of 3% times 2. Shipping is EXPENSIVE.

Shipping cannot be combined at this time. *** In the event two orders are simultaneously placed, I will do my best to contact you with shipping solutions (I.e. Priority upgrades, etc). In the event that an exception is made, overages of less than three dollars will not be refunded. If you need to add on to your order, please contact me first and I will send you a coupon for add-on shipping.

Confirmation upon request and cost.

All international custom fees are at the responsibility of the purchasing agent (that's YOU!). All international purchases may be subject to additional fees. Please check with your local regulations prior to purchase.

In the event of lost/unreceived packages, we will do our best to first find your package (with your help, of course) and then make an accommodation as best as we are able. Please understand that once the package leaves the shop, we are not responsible for USPS bad behaviors and all we can do is try and get to the bottom of sticky situations!