penandthimble

handmade reusables for zero waste kids and family!

Amherst, Massachusetts

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

penandthimble is taking a short break

Loading
Gillian Freeman

Contact shop owner

Gillian Freeman

Reviews

Average item review
5 out of 5 stars
(717)
See reviews that mention:
Loading
Loading

About penandthimble

Sales 2,700
On Etsy since 2014

Etsy automatically translates most text on the site to your preferred language.

See in original language

Less Waste is A Bright (And Easy) Idea!

Shop members

  • Gillian Freeman

    Owner, Maker, Designer

    Creator of pen&thimble. Dedicated mom and maker who believes that reducing waste starts small and at home. Inspired by laughter and bright colors.

  • Phee

    Assistant, Customer Service

    Creative genius and my constant studio companion.

  • Ivy

    Shipper, Marketer

    Our youngest shop elf! Always brings the smiles (and lots of toys and art) to the studio.

  • Patrick

    "The Board"

    Husband, rock, cheerleader, listener. Doesn't spend much time in the studio, but always wants to know what's happening.

Shop policies

Last updated on Apr 15, 2019

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

Privacy policy

More information

Last updated on May 19, 2022

Frequently asked questions

Care instructions

Care instructions for all items can also be found in the item listing and are also included on a tag with item.

Gift wrapping and packaging

All items are carefully wrapped in a paper bag and bright washi tape that is easy to remove for recycling. Most items ship in an eco-friendly mailer that is made from recycled content and is also reusable and recyclable.

Sizing details

Sizing details are included in the listing of each item. Measure your little one or utensil case items if you are concerned about fit/sizing.

Custom and personalized orders

I LOVE fulfilling your custom or special requests!
See a placemat pattern you wish was a snack pouch?
Love my designs but want something to go with a specific theme?
I want to help!

Custom/Special Order Prices Are As Follows:
- If you request a special fabric, you will be charged the price and shipping cost of that fabric. Custom fees are typically around $8-$15.
-No additional cost if the fabric is already in-house!

Wholesale availability

Want to place a wholesale order? Let's talk!

What does it mean that our shop items are compliant with CPSC and CPSIA for Children's Products?

It means different things for different products.

In short, it means that our resin snaps have passed tests for phthalates and lead content. The fabrics we use have passed flammability tests for clothing textiles. The organic wood rings we use have passed heavy metals, small parts, and mechanical hazards testing.

We have collected federal standards compliance documentation for every item used to create a product in the shop and, in turn, carry certification of each item we produce.

So you can rest assured you are getting handmade quality that meets federal safety requirements.

Safety compliance is important to us. And small handmade businesses aren't exempt from these requirements.

Lost Packages

This has only happened a few times so far while I've been in business and is such a rare occurrence because USPS is pretty amazing!
But if you are worried about your contents being lost/stolen, choose Priority Mail. It ships with insurance so we are all covered and no one loses!
At the end of the day, my policy is to figure out a solution that makes everyone happy!

Wrong Address

Make sure to check that you are sending items to the correct address BEFORE you place your order. My job is considered complete when I create your items and ship them to the address provided. And USPS has done their job when they deliver a package to the address provided. We aren’t responsible for items you don’t receive because of a successful delivery to an address you provided.
If items sent to the wrong address are returned to me, I’ll happily redirect them to the proper address. And the buyer is responsible for additional shipping fees.