Designs by Pendred Keller
pendredkeller28's Shop Policies
Hi Welcome to Pendred Keller Designs!
All jewelry purchases come nicely packaged in a little jewelry box. I'd also be happy to gift wrap your item for an additional $3 per item.
All items will need to be paid for within 2 days of checkout through paypal or the item will be relisted. Please, please be ready to pay when you check out. Thank you VERY much!
**Shipping within the US**
For shipping within the U.S., I ship First Class Mail for $3 for the first item and an additional 50 cents per additional item.
I have now have lower international shipping rates!
I ship to Canada via First Class Mail for $4.50 for the first item and 75 cents for each additional item.
I ship internationally via US First Class Mail for $6 for the first item and $1 for each additional item.
**Faster Shipping Options**
If you'd prefer Domestic or International Priority Mail, please convo me.
I will always ship your item out within 2 business days, unless otherwise stated in my shop annoucement (in case I'm out of town etc).
If you have any questions about shipping or special requirements, please contact me before checking out. Thank you!
Refunds and Exchanges
Generally, I do not accept returns, but if ever there is a problem with your order, I will be more than happy to work with you to fix it! I understand that artisan jewelry can be very fragile, and can break, so if this happens to jewelry you purchased in my shop in the first 30 days, please don't hesitate to contact me and I will work with you to fix it immediately. :)
Last Updated February 4, 2011