penelopescrochet

Penelope's Crochet

Page, Arizona

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Suzanne Pennell

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Suzanne Pennell

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Shipping 24 Customer service 20

Shop policies

Last updated on February 5, 2011
Welcome to the store policies section of the site. My aim is to help every crocheter discover the joys of crocheting vintage articles that are useful and beautiful. Since crocheting is an art where you learn as you go, I want to encourage you to email me if you should get stuck or frustrated. If I can help, I would be most happy.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Refunds and exchanges are not practical with downloaded patterns, so I don't offer them. If you get stuck, or you think there is a mistake in the pattern, contact me and I will help you. I have worked all the patterns I sell, so I am familiar with them.
Payment
Payment by Paypal is preferred, but I also take checks and money orders. Once I receive the money order, or once the check clears, your pattern will be sent to your email within 24 hours. Or if you choose, it will go out in the mail within 24 hours.
Shipping
I prefer email. Don't you? If your email is unreliable, or you just can't print out the pattern, I will snail mail it to you for an additional $1.00. Please let me know when you pay for the pattern.
Additional policies and FAQs
Not sure how Achemy works yet, but I'm open to custom orders as they relate to my patterns. Contact me and we'll talk.