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Shop policies

Last updated on March 3, 2016
Pengadore's masterminds consist of Jen (the crafty gal) and Laura (the illustrator). Together we've joined forces to create pieces that we absolutely adore and wish to share with others.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
All sales are final. We try our best to package all merchandise as securely as possible, but in the case that you receive your order damaged, please file a claim with Canada Post if you've paid for insurance (highly recommended).
Do I need a Paypal account to pay?

No, a paypal account is not required to pay. At checkout, paypal enables you to pay with a credit card as well.

Taxes are applied to customers in Canada. We are required to collect these and remit them to the government.
Shipping from Canada is expensive. But we do ship Internationally! All packages are shipped through Canada Post. We can ship your order via Xpresspost if you wish your receive your order sooner.

All shipping prices listed are for the shipping method that costs the least. If you wish to upgrade to Xpresspost, please message us.

Here is the estimated shipping time:
Canada: 3-10 business days Urban areas, 3-14 business days Remote Areas
US: 6-15 business days
International: 4-8 weeks (Upgrade for ~$15 to receive in 6-10 business days)

We ship every Tuesday and Thursday. Once we receive your order and payment, please allow up to 2 business days for us to process, pack and mail your order. Please note that during peak holiday time periods, it will take a few days more to process your order.

Please be aware that you may need to pay for duties for your country. Please check with your local custom's office for more details.