Announcement
Penguin's Pieces is your source for unique personalized gifts, wedding and party favors, corporate promotional gifts, and more! I love bringing your vision to life and custom orders are always welcome. My focus is always on creating affordable, quality products and offering unmatched customer service. Questions or comments? Please feel free to contact me!
All of my items are created, stored, and packaged in a smoke free environment.
Please check out my shop policies for more information on payments, shipping, and FAQ.
Priority shipping is available!
**INTERNATIONAL SHIPPING is now available! Please message me for individual shipping rates**
Proud member of the MICEtsy Team!
Check out my Facebook page for additional info on upcoming local shows.
http://www.facebook.com/PenguinsPieces
Want to keep up on all the new things happening with me and my shop? Follow along on Twitter!
http://www.twitter.com/PenguinsPieces
Find me on Instagram @PenguinsPieces for sneak peeks of new products and my creative processes.
Copyright © 2016-2023 Penguin's Pieces All Rights Reserved
Items
Featured items
All Items
Reviews
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jensenjennifer1 on May 1, 2023
5 out of 5 starsBeautifully done! Love them! They took a little while to get to me (reasonable), but they were worth the wait!
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Karen on Feb 8, 2023
5 out of 5 starsI had to reorder this ornament due to my clumsy fingers dropping our original one ordered in 2017. The replacement is just as beautiful as the first one. Thank you again !!
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Pierina on Dec 18, 2022
5 out of 5 starsReally like the ornament. My daughter and son-in-law are going to love it also. Arrived sooner than expected. Thanks again for such a nice ornament.
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Della on Dec 15, 2022
5 out of 5 starsI love my ornament! There was literally so much glitter than I had to open it over the trash can, and there wasn’t anything to hang it with… but I used a metal ornament hanger that I had already! I can tell that time and love was put into making my ornament and I totally recommend! Just wish it didn’t take 3 weeks to get.
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Kelly on Dec 9, 2022
4 out of 5 starsI thought this was a ball ornament but it was more oval and flat-ish. Looked different in person but still nice
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Sara on Dec 1, 2022
5 out of 5 starsThis is the third ornament I have purchased over the past 6 years and they are all beautiful! Very satisfied!
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About PenguinsPieces
Designer, maker, wife, fur mom, penguin lover, bookworm, geek.
Shop members
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Elizabeth Mann
Owner, Designer, Maker
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
Privacy
Information I Collect:
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for personalizing your order, for example), if you contact me directly.
Neither Etsy nor Paypal provide any debit or credit card information to individual sellers.
Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 3 years.
Transfers of Personal Information Outside the EU:
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me via the Etsy messaging platform.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me:
For purposes of EU data protection law, I, Elizabeth Mann, am the data controller of your personal information. If you have any questions or concerns, you may contact me at Elizabeth [!at] PenguinsPieces.com
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy directly to learn more about its privacy practices. Any questions in regards to marketing messages sent by Etsy would need to be directly addressed with them. PenguinsPieces has no control over the Etsy usage of such information.
More information
Frequently asked questions
Custom Orders
Custom orders are welcome and encouraged. All of my designs can be altered to suit your needs.
Please contact me to get started on your personalized design today! You can reach me by clicking the "Contact Shop Owner" button on my shop's main page or the "Ask a question" button in individual listings.
Processing Times
Current processing times are listed as 10-14 business days for personalized items. I'm often able to get them out much quicker than that but if you need something by a specific date or a rush order, please contact me as soon as possible. All items listed as "ready to ship" will be sent out within 48 hours of cleared payment.
Wholesale availability
Please email Elizabeth@penguinspieces.com to inquire about wholesale and consignment opportunities.
How do I personalize my order?
If there is not a drop down box available, there will be a "notes to seller" box available during checkout for you to leave names, titles, monograms, etc.
If you have any questions prior to ordering, please feel free to contact me by clicking the "Contact Shop Owner" button on my shop's main page or the "Ask a question" button in individual listings.
Making a Last Name Plural
It's not necessary to include an apostrophe to pluralize a last name. All of my items are created following proper grammar rules by default. This means that I will automatically use "The Smiths" rather than "The Smith's". Names ending in S,X,Z,CH,& SH will have -es added rather than an -s to make them plural.
If you have any questions or special requests prior to ordering, please feel free to contact me by clicking the "Contact Shop Owner" button on my shop's main page or the "Ask a question" button in individual listings.