PenguinsPieces

Personalized Gifts and Accessories

Hillsdale, Michigan · 729 Sales

PenguinsPieces

Personalized Gifts and Accessories

Hillsdale, Michigan 729 Sales On Etsy since 2008

5 out of 5 stars
(204)

Shop owner

Elizabeth

Contact

Announcement   Penguin's Pieces is your source for personalized gifts and accessories featuring exclusive designs created with a modern twist on classic style. Custom orders are always welcome. Questions or comments? Please feel free to contact me!

All of my items are created, stored, and packaged in a smoke free environment.

Please check out my shop policies for more information on payments, shipping, and FAQ.

Priority shipping is available!
**INTERNATIONAL SHIPPING is now available! Please message me for individual shipping rates**

Proud member of the MICEtsy Team!

Check out my Facebook page for additional info on upcoming local shows.
http://www.facebook.com/PenguinsPieces

Want to keep up on all the new things happening with me and my shop? Follow along on Twitter!
http://www.twitter.com/PenguinsPieces

Find me on Instagram @PenguinsPieces for sneak peeks of new products and my creative processes.

Copyright © 2016 Penguin's Pieces All Rights Reserved

Announcement

Last updated on Dec 28, 2016

Penguin's Pieces is your source for personalized gifts and accessories featuring exclusive designs created with a modern twist on classic style. Custom orders are always welcome. Questions or comments? Please feel free to contact me!

All of my items are created, stored, and packaged in a smoke free environment.

Please check out my shop policies for more information on payments, shipping, and FAQ.

Priority shipping is available!
**INTERNATIONAL SHIPPING is now available! Please message me for individual shipping rates**

Proud member of the MICEtsy Team!

Check out my Facebook page for additional info on upcoming local shows.
http://www.facebook.com/PenguinsPieces

Want to keep up on all the new things happening with me and my shop? Follow along on Twitter!
http://www.twitter.com/PenguinsPieces

Find me on Instagram @PenguinsPieces for sneak peeks of new products and my creative processes.

Copyright © 2016 Penguin's Pieces All Rights Reserved

Elizabeth

Contact shop owner

Elizabeth

View all 30 items

Updates

Just a few of the sparkly Our First Christmas ornaments heading off to their new homes today. Christmas is just a few weeks away, place your order today!
Check out this colorful collection of ring dishes! This custom order went out recently and all the pretty colors make me happy. These make affordable bridesmaids gifts or stocking stuffers. Each one is customizable to suit your needs!

About

Designer, creator, wife, dog mom, penguin lover, bookworm, geek.

My Etsy journey began all the way back in 2008 when I discovered all the interesting people and things that could be found here. First as a shopper, and now as a shop owner, Etsy has brought forth a fierce spark of inspiration that I've been running with ever since.

My shop has evolved over time. I originally started with glass and game piece jewelry, magnets, and key rings created with resin. I still love working with resin. She is a finicky mistress but her rewards are worth the effort. After a (rather longer than I planned) hiatus to move and get married, I jumped back into PenguinsPieces with new products and new focus. I've added a number of personalized gifts and am currently working on several more product lines to add to my shop.

My mind never stops thinking of new things to make. I love what I do and need many more hours in a day to bring all my ideas into fruition! I live in a rural area, just outside a small town where my studio overlooks our pond and the woods beyond. Just a glance outside my window inspires me. I look forward to continuing to grow, expand, and evolve.

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Shop policies

Last updated on November 6, 2016
Welcome to Penguin's Pieces! Your source for personalized gifts and accessories featuring exclusive designs created with a modern twist on classic style. Custom orders are always welcome. Questions or comments? Please feel free to contact me!

Every item in my shop in is designed, created, packaged, and shipped from my non-smoking studio by me. Each one is created individually by hand so no two will be exactly alike. That is the beauty and distinctiveness of handmade.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept payments through PayPal, Direct Checkout, and Etsy gift cards. All payments must be cleared before the creation of your items can begin.

Please note: E-check via PayPal could take an additional 3-7 business days for your payment to clear.

All orders are processed as they are received. If you need a rush on something, please contact me ASAP so I can attempt to accommodate you. This depends on current workload and time of year.

Since many of my items are personalized, I need to have clear and complete instructions for your personalization. If I have any questions about your order, I will attempt to contact you through the Etsy convo system. If I am unable to reach you after 3 attempts, I will produce your order as shown in the sample or cancel the sale and issue a refund to your original payment source. This depends on how much information I am missing.

Cancellations are allowed within 12 hours of purchase. If you change your mind, PLEASE contact me immediately! There are no cancellations allowed once I have begun production of your order.
Shipping
*Please check each listing for current production times. Custom orders and personalized items take longer to ship. Items listed as "ready to ship" will be sent within 48 hours of cleared payment.*

I print all shipping labels directly from the Etsy checkout system. To avoid any shipping delays, PLEASE double check that your Etsy address is current and up to date. I am unable to take responsibility if the address you have on file is incorrect or out of date.

Items that ship First Class via the USPS include delivery confirmation. Tracking is unavailable for these. Unfortunately, the USPS does not offer tracking on First Class packages. Insurance is not included but is available for an additional fee.

Items that ship Priority Mail via the USPS include both a tracking number and merchandise insurance (up to $100). Additional insurance may be purchased for large orders.

Any Priority mail items that arrive damaged/broken will require photos of both the item and the packaging for insurance purposes.

Actual delivery times are out of my control. Once a package leaves my hands, it is up to the USPS to do their job and get your package safely to you and in a timely manner. That being said, holidays and weather related events may affect shipping estimates.

**International shipping IS available!!** Contact me for a shipping quote and I can set up a custom listing just for you!

Please note: International buyers are responsible for any/all customs taxes, duties, and fees associated with purchasing and shipping to their respective countries. Please refer to your local customs authority for more information.

Due to potential legal repercussions, I declare the full item value on customs forms and will not misrepresent the contents of my parcels.
Please do not ask me to lie on your customs form!
Refunds and Exchanges
I want you to be 100% satisfied with any purchase you make from my shop! I prefer to treat each transaction individually and if there ever is a problem please contact me immediately! I will do everything I can to make it right.

I do accept returns/exchanges on any new, unused item (without personalization) in original condition within 3 days of receipt. Return postage is the responsibility of the buyer and all returns will be issued a shop credit (less Etsy and PayPal fees). Please contact me prior to shipping so that I am aware of it and can watch for it! :-)

**I AM UNABLE TO ACCEPT RETURNS OR EXCHANGES ON ANY CUSTOMIZED OR PERSONALIZED ITEMS. PLEASE DOUBLE CHECK ALL SPELLING AND MONOGRAMS CAREFULLY BEFORE FINALIZING YOUR ORDER**
Additional policies and FAQs
The magnets I use are VERY strong and should not be near those with pacemakers, computer hard drives, credit cards, or jump drives. Also not suitable for small children.

Custom orders are welcomed!

Wholesale or consignment requests can be sent directly to Elizabeth [!at] PenguinsPieces.com

More information

Last updated on Dec 28, 2016
Frequently asked questions

Custom Orders

Custom orders are welcome and encouraged. Do you see a frame you like but would prefer custom wording or a different monogram style? Not a problem. All of my exclusive designs can be altered to suit your needs.
Please contact me to get started on your personalized design today! You can reach me by clicking the "Contact Shop Owner" button on my shop's main page or the "Ask a question" button in individual listings.

Processing Times

Current processing times are listed as 10-14 business days for personalized items. I'm often able to get them out much quicker than that but if you need something by a specific date or a rush order, please contact me as soon as possible. All items listed as "ready to ship" will be sent out within 48 hours of cleared payment.

Wholesale availability

Please email Elizabeth@penguinspieces.com to inquire about wholesale and consignment opportunities.