PenguinsPineapples

Free shipping over $50!

Goodyear, Arizona On Etsy since 2016

41,433 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

PenguinsPineapples

Free shipping over $50!

Goodyear, Arizona | 41,433 Sales

Announcement    FREE SHIPPING OVER $50!

Text "PENGUINS" to 66866 for a discount!*

*This will also subscribe you to our email list, where we share amazing deals!

Announcement

Last updated on Jun 28, 2020

FREE SHIPPING OVER $50!

Text "PENGUINS" to 66866 for a discount!*

*This will also subscribe you to our email list, where we share amazing deals!

Items

41433 Sales
 

All Items

Femke

Contact shop owner

Femke

Reviews

Average item review
5 out of 5 stars
(5006)
See reviews that mention:
quality 564 shipping 596 customer service 189

About PenguinsPineapples

Sales 41,433
On Etsy since 2016

Welcome to Penguins & Pineapples

I am so glad you stopped by the about section to learn a little bit more about me, and about Penguins & Pineapples.

Shop members

  • Femke

    Owner, Owner

    Hi! I'm so excited you stumbled upon my Etsy Shop. My name is Femke, and I'm the owner of Penguins & Pineapples. I'm a happy mom and fur-mom, and love to be creative!

Shop policies

More information

Last updated on Jun 11, 2020
Frequently asked questions
How long will it take for my package to arrive?

My production time is 3-5 business days + shipping. Shipping all depends on the method you pick at check out.

Will I receive a tracking number?

Yes. Every order comes with a tracking number. Once your package is mailed, you will get an email with a tracking number.

Refunds & Exchanges

I cannot except refunds or exchanges on custom orders. If I make a mistake, I will gladly remake your item and ship it to you as soon as possible.

Can I return or exchange seasonal items?

We do not take returns on seasonal items. Exchanges will be made on a case to case basis, depending how much time we have left for that specific holiday. Please refer to the size sheets, or message us before you place your order if your unsure.

My item says delivered but isn’t here/tracking is not moving, what do I do?

I can see the same exact thing you see on the tracking. If it’s not moving, I always recommend signing up for text messages as that usually gets your item moving again. If it says delivered, please contact your local post office to ask for coordinates as of were the package is left. All packages will be sent out in a bright pink polymailer with pineapples on it, so it’s hard to miss.

I ordered the wrong size, can I exchange it?

We do accept exchanges - please message us that you want to exchange and we will give you the details on what to do. Once the exchange is received, you will get store credit to purchase the correct size.

Can I return items?

Items can be returned in unwashed, unworn and new condition with the original packaging. You will be responsible for return shipping and any shipping costs that occurred from shipping the package to you will not be refunded. (If you qualified for the free shipping, there will be a flat rate fee of $5 that will not be refunded.)