penlounge

Handmade Steampunk and Bolt Action Pens

Kissimmee, Florida On Etsy since 2009

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

penlounge

Handmade Steampunk and Bolt Action Pens

Kissimmee, Florida | 290 Sales

Items

Marcy Stewart

Contact shop owner

Marcy Stewart

Reviews

Average item review
4.5 out of 5 stars
(49)
See reviews that mention:
quality 11 shipping 10 customer service 5

Shop policies

Last updated on November 11, 2018
♥ I usually ship within one business day via USPS, unless there is a family emergency or some such event.

♥ If you wish to order more then we have listed contact me and I will adjust the available quantities if possible

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
♥ Items may be returned at the buyer's expense, within 14 days of receipt for a refund of the purchase price, less shipping costs. Please contact me via Etsy conversation to arrange the return.

♥ If the item arrives damaged or the listing incorrectly describes the item contact me within 14 days of receipt and let me know the items is being returned. I will refund return shipping cost when I receive the item(s). I will not refund expedited/express/overnight return shipping, so please ship back a return via a standard shipping service like First Class Mail Parcel.
Shipping
♥ US buyers:

♥ All items shipped within the US will ship via USPS and will have a tracking number for delivery confirmation.

♥ Free first class mail (2 to 5 days transit) and optional upgrade to Priority mail (1 to 3 days transit). Please note that transit times are from the USPS and can vary. I ship over 99% of my orders within 1 business day as emergencies (and in Florida hurricanes) can happen.


♥ International buyers:

♥ Shipping will be via USPS "First-Class Package International"

♥ There are occasionally long delays at customs.
Additional policies and FAQs
♥ I love questions as it allows me to improve my store info.