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Zach and Julie

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Zach and Julie

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Shop policies

Last updated on January 19, 2012

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
All sales are final unless you believe that an item has been grossly misrepresented. We do our very best to describe the item as accurately as possible. Please ask questions before making your purchase! We will take the time to assist you! If a refund is granted, then you will be refunded the value of the item ONLY, not including the shipping cost.

Exchanges will not be considered at this time.
Payment
Pennantt currently accepts Paypal only. For those paying with a check, we appreciate your patience in waiting for it to clear before the order is shipped.

Payment should be made within 3 days of purchase unless arrangements have been made otherwise.

To cancel a transaction, notify us as soon as possible via Etsy Convo.

As always, we will provide you with an invoice of the transaction with your shipment upon request.
Shipping
Pennantt will not ship an item until we have received payment!

Shipping to US: We promise to ship within 1-3 business days from when payment is received. We will ship orders via USPS First Class. Upgrades to faster shipping may be arranged; notify us of which service you would prefer, and the shipping charges will be adjusted. Insurance or tracking on international orders are not included in our shipping rates.


Shipping outside the US: We will ship internationally 1-3 business days from when payment is received via USPS First Class. Upgrades to faster shipping may be arranged; notify us of which service you would prefer, and the shipping charges will be adjusted. Insurance or tracking on international orders are not included in our shipping rates.

We are not responsible for packages lost in the mail. Proof of shipment (receipt) will always be presented along with tracking number for US orders.

Our packaging consists of recycled materials, as we firmly believe in the importance of reducing our impact on the environment. Packing peanuts will NEVER be used. And it is our hope that our packaging will be repurposed again!