pennymichelle

Original Sterling Silver Designs by Penny Michelle

Vista, California
| 283 Sales | 5 out of 5 stars 5 out of 5 stars

Rave reviews

Average review rating is 4.8 or higher

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pennymichelle

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pennymichelle

Reviews

Average item review
5 out of 5 stars
(108)
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About pennymichelle

Sales 283
On Etsy since 2008

Shop policies

Last updated on May 9, 2022
Welcome to my shop of original designs in sterling silver. I love detail and hope that shows when you look at my work. I offer both the findings for you to use in your own creations as well as finished pieces. If you notice findings used that are not listed, please convo me for availability. I am happy to cast by request.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to be completely thrilled with your Penny Michelle purchase. The photography is highly detailed so there should be no surprises and I would make mention of any noteworthy issues in the description. If you do have damage from shipment, or, you find it is just not what you thought, please contact me within 48 hours of receipt to arrange for a return.
Payment
I accept payments via Paypal as well as credit cards thru Paypal. I also accept credit cards personally thru my business so if you do not wish to deal with electronics, payment can be made via phone if you are interested in a purchase. Please contact me via e-mail with your info and we can make that happen.

California residents will be charged the current sales tax rate.

I am happy to reserve a piece for you if you LOVE IT and just can't pay for it all at once. Please convo me with info. A deposit will be required and the additional terms we can work out together. I would appreciate the transaction being complete inside of 6 weeks if possible...
Shipping
All the items in my shop are ready to ship, unless otherwise specified in the description. Therefore, all items will ship within 2 business days of receipt of payment. Hopefully even sooner but I bought a little time for days I work late!

I ship all items USPS first class with delivery confirmation and insurance. If you need it sooner, please contact me prior to purchase so we can make arrangements to adjust shipping costs.


For International Customers.....All items are shipped 1st Class International Mail and insured. Tracking is not available on 1st class international mail shipments. The buyer is totally responsible for any duties/taxes that may be charged when shipped internationally. Please do not ask me to alter the customs label on your package.....it is not legal!!
Additional policies and FAQs
To increase the thrill of excitement when receiving your package from Penny Michelle, it will come beautifully wrapped.....to give to yourself or a friend!! If you would like the gift to be mailed directly to someone else I am happy to do this, a gift card may be included upon requested.

Any additional questions or concerns, please convo me!!