PennySpoolQuilts

Modern Quilts and Patterns

Carleton Place, Canada 108 Sales On Etsy since 2012

5 out of 5 stars (16)

PennySpoolQuilts

Modern Quilts and Patterns

Carleton Place, Canada | 108 Sales

Shop owner

Contact

All Items

Monika

Contact shop owner

Monika

Announcement    Custom Quilts and Modern Quilt Patterns, designed and handmade in Ontario, Canada.

❅❅❅ 2019 Holiday Shipping Deadlines ❅❅❅

For most likely delivery by Christmas, please note the order deadlines:
Ontario - December 13th
Rest of Canada and USA - December 6th
Europe, Middle East, Asia, Australia/NZ, South America - December 1st
Africa - November 23rd

Shipping upgrades are available at checkout.
❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅

Current turnaround times are noted in each listing.
I am currently accepting custom orders for January 2020.


♥ Visit and Follow Along ♥

♡ visit me at www.pennyspoolquilts.com

♡ Instagram: instagram.com/pennyspoolquilts
♡ Facebook: facebook.com/pennyspoolquilts


♥ Contact Info ♥
♡ email: pennyspoolquilts @ gmail.com
♡ etsy message: https://www.etsy.com/ca/conversations/new?with_id=25247233&referring_id=7336025&referring_type=shop&recipient_id=25247233


♥ Copyright ♥
My designs, products, photos and copy are all copyrighted and are my personal property. Please do not use my images without my consent.
If you are inspired to create something based on one of my designs, please go ahead, but keep it unique and make it yours.

Announcement

Last updated on Nov 18, 2019

Custom Quilts and Modern Quilt Patterns, designed and handmade in Ontario, Canada.

❅❅❅ 2019 Holiday Shipping Deadlines ❅❅❅

For most likely delivery by Christmas, please note the order deadlines:
Ontario - December 13th
Rest of Canada and USA - December 6th
Europe, Middle East, Asia, Australia/NZ, South America - December 1st
Africa - November 23rd

Shipping upgrades are available at checkout.
❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅❅

Current turnaround times are noted in each listing.
I am currently accepting custom orders for January 2020.


♥ Visit and Follow Along ♥

♡ visit me at www.pennyspoolquilts.com

♡ Instagram: instagram.com/pennyspoolquilts
♡ Facebook: facebook.com/pennyspoolquilts


♥ Contact Info ♥
♡ email: pennyspoolquilts @ gmail.com
♡ etsy message: https://www.etsy.com/ca/conversations/new?with_id=25247233&referring_id=7336025&referring_type=shop&recipient_id=25247233


♥ Copyright ♥
My designs, products, photos and copy are all copyrighted and are my personal property. Please do not use my images without my consent.
If you are inspired to create something based on one of my designs, please go ahead, but keep it unique and make it yours.

Reviews

Average item review
5 out of 5 stars
(16)
See reviews that mention:
quality 4 customer service 2

About PennySpoolQuilts

Sales 108
On Etsy since 2012

Modern Quilts and Patterns for Every Occasion

Hi! I'm Monika and I'm the one-woman show that is Penny Spool Quilts.

Here, I create gorgeous one-of-a-kind quilts for every room of the house, whether custom-made to suit your colour and decorating scheme, or ready-made to gift or accent your own home.

Being a teacher by training, I love to share my craft with you through my easy to understand, simple and modern quilt patterns.

I take great pleasure in being able to help someone decorate their home with that bespoke, unique touch. But just as much as that I love being able to help someone create that special piece themselves.

Penny Spool Quilts is still fairly young. I had been running this shop as Four&Twenty Blackbirds for about 6 years making accessories for modern mums and their babies, including baby quilts. While I learned to quilt at Uni almost 20 years ago, and honed and perfected my craft over the years, I only decided fairly recently to start writing my own patterns. A few of them have been featured in Make Modern magazine, and that was the start of this label and making the switch from baby accessories to custom quilts and patterns.

Come Visit and Follow Me
www.pennyspoolquilts.com
facebook.com/pennyspoolquilts
instagram.com/pennyspoolquilts

Around the web

Shop members

  • Monika

    Owner, Maker, Designer

    ...

Shop policies

Last updated on August 20, 2019
Welcome to Penny Spool Quilts!
I create modern quilts and quilt patterns for all quilters and every room of the house.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation: before item has shipped
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Refunds are given for cancellations within the above cancellation times. For custom orders, refunds are given only if the cancellation is made before any fabric has been ordered or cut.
All items are thoroughly checked and inspected before leaving my shop. Should your item still arrive damaged, please contact me. There are no returns or exchanges accepted on patterns (pdf and paper versions).
For EU customers, returns are accepted as per EU law, by contacting me within 14 days of receipt of the item. This does not apply to custom-made orders.
Payment
Payment is due at the time of order.
Cancellations by the buyer are accepted for stock items any time before item is shipped. For custom items, cancellations will be accepted before any fabric is ordered or cut.
Final price at checkout includes item cost plus shipping and handling, and sales tax where applicable. Any duties or brokerage fees on international orders are the responsibility of the buyer.
Shipping
All my items are shipped using Canada Post.

Shipping times within Canada can take up to 6-8 business days.
Shipping to the USA may take up to 7-10 business days.
International orders can take 10 business days or more, depending on location.
All orders are shipped with tracking and insurance.
These are approximate shipping times and not guaranteed.

While I take care to fill out the customs forms properly, parcels may still be held up at the border. I am unfortunately unable to do anything about that.
If your package does not turn up within the expected timeframe, please contact me and I will do my best to rectify the situation! However, please be aware that Canada Post doesn't consider a parcel ‘lost’ in the post until it has been a full 30 days (45 days for overseas orders) from the date of shipping, and I will not replace or refund an item sooner than this.

I do not accept responsibility for any customs issues, costs, or refusals. If you are concerned about your country’s customs laws or costs, please investigate before purchase. If a package comes back to me from customs in the original condition, I will, of course, refund your money (excluding shipping cost), or resend at your request and expense. Refunds for custom orders are handled on a case by case basis.

Please message me if you require a different shipping option.

Local pick-up is available (I am located in Carleton Place, Ontario), please use coupon code LOCALPICKUP to void the shipping charges only if you are able to pick up your order in Carleton Place.
Additional policies and FAQs
Custom Order Policy (for custom quilts that are not purchased through an existing listing):

1. Please send me a convo with your request, including details such as size, colours, special occasion, links or pictures of quilts that speak to you, and when you need it finished by (especially if it’s for a special occasion). Please note that quilts will take 4-8 weeks from the time fabric is cut.
2. I will reply to confirm whether I have room in my books to finish the quilt in the timeframe you need it, and to confirm your design ideas, to make sure we’re both on the same page. I will also give you a preliminary quote at that time, so you have an idea of the approximate price.
3. With the basics ironed out, as soon as you confirm that you'd like to go ahead I will ask you to purchase the listing for the design fee of $50. This fee is non-refundable, and will be applied towards the final price of the quilt.
4. Once I receive the payment, I will get to work designing your quilt according to your brief. I will send you my design idea(s) to approve, and will at that point be able to give you a final quote (which should not be too far off the original one, but does depend on the complexity of the final design). If you'd like to change anything in the designs, I include up to 4 revisions in my design fee. Additional revisions will be $15 each. Please note that a revision only extends to changes within an existing design.
5. If you’re happy with the design and ready to go ahead with the commission, I will set up a custom listing for you for 50% of the cost, minus the design fee (not including additional revisions). Once you have purchased the listing, I will go ahead and order fabrics and start working on the quilt.
6. I will send you photos of the finished quilt (and possibly a few along the way) and set up a custom listing for the remaining 50%, plus shipping (if outside of Canada or the USA). Once I receive the payment, I will carefully package and ship the quilt to you or your intended recipient.

Errors in Patterns:
My patterns are tested by multiple pattern testers, but sometimes a typo can still sneak in. If you do find an error, please check my website www.pennyspoolquilts.com/pattern-corrections for pattern updates. If you are the first one to notice a mistake, please let me know via convo or by emailing me at pennyspoolquilts (at) gmail (dot) com so I can update the pattern and list the updates on the site.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

-- Information I Collect

To fulfill your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

-- Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

-as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
-as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

-- Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

-Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
-Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

-- Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

-- Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

-- Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

-Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
-Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
-Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
-Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

-- How to Contact Me

For purposes of EU data protection law, I, Monika Fritschi Henry, am the data controller of your personal information. If you have any questions or concerns, you may contact me at pennyspoolquilts [!at] gmail.com. Alternately, you may mail me at:

Monika Henry, 1273 Quarry Road, Carleton Place, ON, K7C 3P1, Canada